Trent and Dove Housing is seeking an Income Officer to manage patch-based accounts up to eviction, guiding the arrears recovery process with emphasis on tenancy sustainment and supportive action. You will work with County Court representations when required and ensure accurate debt recovery while upholding excellent customer service.
The role requires up-to-date welfare reform knowledge, strong communication skills, and the ability to handle complex situations with vulnerable customers.
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Income & Tenancy Support Officer in Burton upon Trent employer: Trent and Dove Housing
At T&D, we pride ourselves on being an exceptional employer, fostering a supportive and empowering work culture in Burton upon Trent. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that our Lettings Team Leader can thrive while making a meaningful impact in the community. With a focus on collaboration and high-quality service delivery, we create an environment where both our team members and customers feel valued and respected.
