Independent Living - Administrator in Bedford

Part time working - 3 days per week over 3 full days Permanent.

Are you a highly organised and proactive administrator looking to make a positive impact in a busy team environment? We are seeking an Administrator to provide essential support, ensuring our operations run smoothly and efficiently in our independent Living team. This role is a hybrid working role, and there will be a mixture of working from our head office in Bedford and working from home. So, living at a commutable distance to the office is essential.

As An Administration Assistant You Will Be:

• Providing comprehensive administrative support, including letter writing, minute taking, diary management, and meeting planning.
• Coordinating communications and schedule meetings for colleagues.
• Maintaining accurate records and compile data for reports and reviews.
• Preparing and distributing meeting agendas and minutes, tracking actions and supporting recurring meeting responsibilities.
• Acting as a first point of contact for enquiries, liaising with internal departments and ensuring queries are handled promptly and professionally.
• Supporting with customer queries, refunds, and amendments, ensuring a smooth customer journey.
• Liaising with other teams to ensure clear, accurate, and consistent messaging.
• Raising purchase orders, sourcing suppliers, and maintaining up-to-date records in line with procurement processes.
• Arranging minor purchases, attending finance meetings, and maintaining accurate records for audit and reporting.
• Assisting with rota management and cover coordination to ensure service continuity.

What We’re Looking For As An Administrator:

• Strong data entry, record keeping, and document management skills.
• Excellent written and verbal communication for liaising with customers, colleagues, and suppliers.
• Ability to prioritise tasks, manage multiple requests, and consistently meet deadlines.
• Professional, empathetic approach to working with customers and colleagues.
• Accuracy in documentation, reporting, and financial tracking.
• Proactive in resolving day-to-day issues and identifying opportunities for process improvement.
• Strong organisational and coordination skills.
• Basic understanding of budgets, invoicing, purchase orders, and financial procedures.
• Awareness of confidentiality, safeguarding protocols, and handling sensitive information appropriately.
• Confident in using office software (e.g., Microsoft Office) and digital communication platforms.
• Familiarity with raising purchase orders, managing budgets, and following financial protocols.

Why Join Us?

At bpha, our values are at the heart of everything we do:

• We take responsibility: We do what we say and are accountable for our actions.
• We show empathy: We respect and listen to every colleague and customer.
• We are better together: We value diversity and achieve more as one team.
• We are ambitious: We strive for excellence and make a positive difference.

Employee Benefits:

We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer:

• Cycle to Work Scheme
• Retail Discounts
• 28 Days Annual Leave + Bank Holidays
• Professional Development Opportunities
• Private Health Care
• Employee Assistance Programme
• Generous Pension Scheme

Are you ready to make a difference? Apply now and help us deliver excellent administrative support to our team and customers! All offers will be subject to satisfactory pre-employment screening, including DBS check and references. We reserve the right to close applications early upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment.