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- Tasks: Support the Home Ownership team with admin tasks and customer service.
- Company: Join bpha, a dynamic team focused on making a difference.
- Benefits: Enjoy 28 days leave, private healthcare, and professional development.
- Why this job: Make an impact while working in a hybrid role with a supportive team.
- Qualifications: Strong admin skills and a positive attitude are essential.
- Other info: Flexible work environment with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Fixed Term Contract - 12 months • Full-Time
Are you looking to join a dynamic team where your administrative skills and customer focus will make a real difference? bpha is seeking a proactive and enthusiastic Home Administration Assistant to support our Home Ownership team. You will play a vital role in delivering timely administrative support, ensuring smooth operations, and providing excellent service to our customers and colleagues.
This role is a hybrid working role, you are required to work two days at our head office in Bedford and three days working from home. You may also be required to work additional days in the office as and when your role and the business requires you to do so, living at a commutable distance to the office is essential.
Responsibilities- Providing direct administrative support to the Home Ownership team, including legal enquiries and data entry.
- Building and maintaining strong relationships with stakeholders and colleagues.
- Accurately managing transaction files, ensuring all customer data is recorded and stored in line with GDPR and company policies.
- Supporting the marketing and sales team as required.
- Promoting and embodying the bpha brand and values, always seeking ways to improve the customer experience.
- Providing feedback on personal performance and contributing to team targets and objectives.
- Demonstrating flexibility by undertaking other duties as needed to meet the organisation's evolving needs.
- Strong administrative skills, with confidence using MS Office, CRM, and telephony systems.
- Excellent team player, able to build relationships and support colleagues.
- Ability to thrive in a busy, fast-moving sales environment and prioritise workload effectively.
- Positive, 'can-do' attitude with a commitment to high performance and customer satisfaction.
- Flexible and adaptable approach to work.
- Good customer service skills, both written and verbal.
- Experience in a fast-paced administrative role.
- Experience using CRM databases.
- Experience in a customer-facing environment (e.g., developer, estate agent, housing association).
- Understanding of conveyancing, shared ownership, and the wider intermediate housing market.
At bpha, our values are at the heart of everything we do:
- We take responsibility: We do what we say and are accountable for our actions.
- We show empathy: We respect and listen to every colleague and customer.
- We are better together: We value diversity and achieve more as one team.
- We are ambitious: We strive for excellence and make a positive difference.
We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer:
- Cycle to Work Scheme
- Retail Discounts
- 28 Days Annual Leave + Bank Holidays
- Professional Development Opportunities
- Private Health Care
- Employee Assistance Programme
- Generous Pension Scheme
Home Ownership Administrator in Bedford employer: trendnexus sdn bhd
Contact Detail:
trendnexus sdn bhd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Ownership Administrator in Bedford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences and how they relate to the Home Ownership Administrator role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Home Ownership Administrator in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Home Ownership Administrator role. Highlight your administrative skills, customer service experience, and any relevant knowledge of the housing market to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and how you embody our values at bpha. Share specific examples of how you've excelled in previous roles and how you can contribute to our team.
Show Off Your Tech Skills: Since we rely on MS Office and CRM systems, make sure to mention your proficiency with these tools in your application. If you have experience with data entry or managing transaction files, don’t forget to include that too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at trendnexus sdn bhd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Home Ownership Administrator. Familiarise yourself with the responsibilities listed in the job description, especially around administrative support and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Be ready to discuss your administrative skills and experience with MS Office and CRM systems. Prepare specific examples of how you've used these tools in previous roles to improve efficiency or enhance customer satisfaction. This will demonstrate your capability and readiness for the fast-paced environment.
✨Build Rapport
Since this role involves building relationships with stakeholders and colleagues, practice your interpersonal skills. During the interview, engage with your interviewer, listen actively, and respond thoughtfully. Showing that you can connect with others will highlight your team player attitude.
✨Embrace Flexibility
The job requires a flexible approach, so be prepared to discuss how you've adapted to changing circumstances in past roles. Share examples of when you've taken on additional duties or adjusted your workload to meet evolving needs. This will showcase your adaptability and commitment to the team's success.
