At a Glance
- Tasks: Lead a high-performing team to maximise customer value and drive collaboration.
- Company: TrendAI, a leader in AI security and part of Trend Micro.
- Benefits: Competitive salary, career growth, and the chance to work with cutting-edge technology.
- Other info: Join a dynamic team focused on collaboration and global communication.
- Why this job: Make a real impact by helping customers succeed with innovative AI solutions.
- Qualifications: Experience in customer success and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
TrendAI, the AI security leader and enterprise unit of Trend Micro, seeks a Customer Success Technical Advisor Team Manager to build and lead a high-performing CSTA team that helps strategic customers maximise value from TrendAI Vision One. You will own health across a customer portfolio, manage escalations, translate data into leadership insights, and drive enablement and collaboration with Sales and Solution Engineering to grow ARR. English communication across global teams is required.
Head of Customer Success – Technical Advisory Team employer: TrendMicro
TrendAI is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to thrive in their roles. With a strong focus on professional development and growth opportunities, particularly in the rapidly evolving field of IT security, employees are encouraged to innovate and excel. Located in the UK, TrendAI offers a unique chance to engage with top-tier clients while being part of a forward-thinking team dedicated to driving impactful solutions.
