Partner Services Development Manager – UK & Ireland

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints.

We’re seeking a strategic Partner Services Development Manager to drive growth of our Service Provider business in your country. Think of it as part business strategist, part services architect, part enablement leader—helping Service Providers build, package, and scale differentiated managed security services that drive recurring revenue and market differentiation. You’ll be the trusted advisor helping Service Providers across MSP, MSSP, DFIR, and Professional Services models commercialize security services built on the TrendAI platform.

Responsibilities:

• Service Provider Business Growth: Build and grow relationships with Service Providers in your country and drive annual recurring revenue (ARR) growth through service‑led business models. Conduct service reviews focused on portfolio expansion, ARR growth, commercialization optimization, and service‑centric metrics (ARR, service attach, consumption). Identify high‑potential partners and develop tailored engagement plans.
• Service Commercialization & Use Case Development: Support partners in creating, packaging, and commercializing managed security services. Guide partners in defining use cases for managed services scenarios, structuring commercial models, and optimizing pricing strategies for recurring revenue success.
• Enablement & Operational Readiness: Work with enablement and technical teams to tailor service‑readiness enablement on SOC integrations, automation capabilities, multitenancy, licensing structures, and API use. Support partners through early service rollout and pilot phases.
• Cross‑Functional Leadership: Collaborate with regional sales leaders and channel management teams to ensure consistent Service Provider engagement strategy. Coordinate with technical pre‑sales and technical advisory teams on service implementation support. Work with marketing teams to drive campaigns, case studies, and program initiatives.
• Metrics, Forecasting & Governance: Track Service Provider business health metrics including partner activation, ARR growth, service attach rate, and consumption metrics. Ensure commercial compliance with channel program rules, pricing structures, and partner tier governance.
• Strategic Market Development: Develop strategic direction for partner services growth in your country, identify market opportunities, and build repeatable go‑to‑market playbooks for service acceleration and ecosystem expansion.

Qualifications:

• 3+ years in channel sales, business development, or service sales within cybersecurity or IT industry.
• Real experience building and scaling service‑led business with MSPs, MSSPs, or Service Providers.
• Good knowledge of cybersecurity platforms, SOC operations, or managed security service delivery models.
• Strong commercial acumen and ability to structure service offerings, pricing models, and recurring revenue strategies with partners.
• Comfortable with cross‑functional collaboration across European markets and matrix organizations.
• Excellent communication and stakeholder management skills—able to engage partner leadership and internal executives effectively.
• Data‑driven and structured approach to managing complex partner ecosystems.
• Self‑motivated and autonomous—comfortable operating with ambiguity and driving results independently.
• Hands‑on experience in managed security services delivery (MDR, SOC‑as‑a‑Service, incident response, professional services).
• Solid understanding of the European MSP/MSSP landscape and Service Provider market dynamics.
• Familiarity with TrendAI Vision One and Vision One for Service Providers platforms.
• Understanding of partner tier structures, program governance, and competency frameworks.
• Good network in the cybersecurity Service Provider community.
• Experience with partner business planning, joint value proposition development, and strategic partnership models.
• Background in consumption economics, channel business models, and recurring revenue optimization.

Why Join Us?

• Strategic Impact: Shape Service Provider business strategy and drive their recurring revenue growth. Your frameworks and guidance directly impact partner success and market expansion.
• Service‑Led Growth Leadership: Own the strategic direction for partner growth in your country. Build repeatable playbooks and drive ecosystem expansion across MSP, MSSP, DFIR, and Professional Services models.
• Collaborative Ecosystem: Work with technical partner teams, channel sales teams, regional sales leaders, technical pre‑sales, enablement teams, and marketing within a high‑performing organization.
• Growth & Learning: Exposure to cutting‑edge managed security service models, diverse partner types, and advanced cybersecurity solutions. Learn from European market leaders and deepen ecosystem expertise.

If you’re excited by the idea of driving Partner ecosystem growth and helping partners build differentiated managed security services that scale, we’d love to hear from you. Apply now and join our team shaping the future of service‑led growth across Europe.

Equal Opportunity Employer: TrendAI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. We do not allow discrimination or harassment of any kind.