At a Glance
- Tasks: Drive growth for Service Providers by developing and commercialising managed security services.
- Company: Join Trend Micro, a global leader in cybersecurity, making the digital world safer.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a high-performing team and learn from industry leaders.
- Why this job: Shape the future of cybersecurity while collaborating with diverse partners across Europe.
- Qualifications: 3+ years in channel sales or service sales within cybersecurity or IT.
The predicted salary is between 60000 - 80000 € per year.
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints.
We’re seeking a strategic Partner Services Development Manager to drive growth of our Service Provider business in your country. Think of it as part business strategist, part services architect, part enablement leader—helping Service Providers build, package, and scale differentiated managed security services that drive recurring revenue and market differentiation.
You’ll be the trusted advisor helping Service Providers across MSP, MSSP, DFIR, and Professional Services models commercialize security services built on the TrendAI platform. Whether partners deliver SOC‑as‑a‑Service, managed detection and response, incident response, or professional services, you’ll guide them in defining use cases, structuring service offerings, and optimizing business models for growth.
Responsibilities- Service Provider Business Growth: Build and grow relationships with Service Providers in your country and drive annual recurring revenue (ARR) growth through service‑led business models. Conduct service reviews focused on portfolio expansion, ARR growth, commercialization optimization, and service‑centric metrics (ARR, service attach, consumption). Identify high‑potential partners and develop tailored engagement plans.
- Service Commercialization & Use Case Development: Support partners in creating, packaging, and commercializing managed security services. Guide partners in defining use cases for managed services scenarios, structuring commercial models, and optimizing pricing strategies for recurring revenue success.
- Enablement & Operational Readiness: Work with enablement and technical teams to tailor service‑readiness enablement on SOC integrations, automation capabilities, multitenancy, licensing structures, and API use. Support partners through early service rollout and pilot phases.
- Cross‑Functional Leadership: Collaborate with regional sales leaders and channel management teams to ensure consistent Service Provider engagement strategy. Coordinate with technical pre‑sales and technical advisory teams on service implementation support. Work with marketing teams to drive campaigns, case studies, and program initiatives.
- Metrics, Forecasting & Governance: Track Service Provider business health metrics including partner activation, ARR growth, service attach rate, and consumption metrics. Ensure commercial compliance with channel program rules, pricing structures, and partner tier governance.
- Strategic Market Development: Develop strategic direction for partner services growth in your country, identify market opportunities, and build repeatable go‑to‑market playbooks for service acceleration and ecosystem expansion.
- 3+ years in channel sales, business development, or service sales within cybersecurity or IT industry.
- Real experience building and scaling service‑led business with MSPs, MSSPs, or Service Providers.
- Good knowledge of cybersecurity platforms, SOC operations, or managed security service delivery models.
- Strong commercial acumen and ability to structure service offerings, pricing models, and recurring revenue strategies with partners.
- Comfortable with cross‑functional collaboration across European markets and matrix organizations.
- Excellent communication and stakeholder management skills—able to engage partner leadership and internal executives effectively.
- Data‑driven and structured approach to managing complex partner ecosystems.
- Self‑motivated and autonomous—comfortable operating with ambiguity and driving results independently.
- Hands‑on experience in managed security services delivery (MDR, SOC‑as‑a‑Service, incident response, professional services).
- Solid understanding of the European MSP/MSSP landscape and Service Provider market dynamics.
- Familiarity with TrendAI Vision One and Vision One for Service Providers platforms.
- Understanding of partner tier structures, program governance, and competency frameworks.
- Good network in the cybersecurity Service Provider community.
- Experience with partner business planning, joint value proposition development, and strategic partnership models.
- Background in consumption economics, channel business models, and recurring revenue optimization.
- Strategic Impact: Shape Service Provider business strategy and drive their recurring revenue growth. Your frameworks and guidance directly impact partner success and market expansion.
- Service‑Led Growth Leadership: Own the strategic direction for partner growth in your country. Build repeatable playbooks and drive ecosystem expansion across MSP, MSSP, DFIR, and Professional Services models.
- Collaborative Ecosystem: Work with technical partner teams, channel sales teams, regional sales leaders, technical pre‑sales, enablement teams, and marketing within a high‑performing organization.
- Growth & Learning: Exposure to cutting‑edge managed security service models, diverse partner types, and advanced cybersecurity solutions. Learn from European market leaders and deepen ecosystem expertise.
If you’re excited by the idea of driving Partner ecosystem growth and helping partners build differentiated managed security services that scale, we’d love to hear from you. Apply now and join our team shaping the future of service‑led growth across Europe.
Equal Opportunity Employer: TrendAI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. We do not allow discrimination or harassment of any kind.
Partner Services Development Manager – UK & Ireland in London employer: TrendAI
Trend Micro is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the cybersecurity sector. With a strong focus on employee growth, you will have the opportunity to shape strategic partner services while working alongside industry leaders in a supportive environment. Located in the UK or Ireland, you'll benefit from a diverse ecosystem that encourages professional development and provides exposure to cutting-edge security solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Services Development Manager – UK & Ireland in London
✨Network Like a Pro
Get out there and connect with people in the cybersecurity field! Attend industry events, webinars, or local meetups. The more you engage with potential partners and colleagues, the better your chances of landing that dream job.
✨Show Off Your Skills
When you get the chance to chat with someone from Trend Micro or any other company, don’t hold back! Share your experiences and how you've helped service providers grow. Make it clear that you know your stuff and can bring value to their team.
✨Follow Up Like a Boss
After meeting someone or having an interview, drop them a quick follow-up message. Thank them for their time and reiterate your interest in the role. It shows you're keen and keeps you on their radar!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Trend Micro.
We think you need these skills to ace Partner Services Development Manager – UK & Ireland in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Partner Services Development Manager role. Highlight your experience in channel sales and service-led business models, especially within the cybersecurity space. We want to see how your skills align with our needs!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics to demonstrate how you’ve driven growth or improved service offerings in previous roles. This will help us see the impact you've made in your past positions.
Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional experience. Share your passion for cybersecurity and how it drives you in your career.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at TrendAI
✨Know Your Cybersecurity Stuff
Make sure you brush up on your knowledge of cybersecurity platforms and managed security services. Understand the specifics of SOC operations and how they relate to the role. This will help you answer questions confidently and show that you're genuinely interested in the field.
✨Showcase Your Strategic Thinking
Prepare examples of how you've previously driven growth in service-led business models. Think about specific instances where you helped partners commercialise their services or optimise pricing strategies. This will demonstrate your ability to think strategically, which is crucial for this role.
✨Engage with Cross-Functional Collaboration
Be ready to discuss your experience working with different teams, like sales, marketing, and technical support. Highlight how you've successfully collaborated across functions to achieve common goals. This shows that you can navigate complex partner ecosystems effectively.
✨Prepare Questions for Them
Have a few insightful questions ready to ask at the end of your interview. This could be about their approach to partner enablement or how they measure success in their service provider relationships. It shows you're engaged and thinking critically about the role.
