At a Glance
- Tasks: Create engaging content and demonstrate products to help tradespeople work smarter.
- Company: Join Trend Tool Technology, a leader in innovative woodworking tools.
- Benefits: Hybrid working, ongoing training, and opportunities to attend exciting events.
- Other info: Dynamic role with travel opportunities and a supportive team environment.
- Why this job: Be the face of Trend, sharing your expertise with thousands of tradespeople.
- Qualifications: Qualified carpenter with extensive hands-on experience and excellent communication skills.
Could you teach a room full of carpenters something new?
Could you take years of site experience and turn it into videos, demonstrations and content that helps thousands of tradespeople work smarter?
Trend Tool Technology is looking for an experienced Product Experience Specialist to join our growing Marketing Team.
This role has a strong focus on product demonstrations, technical education and content creation, helping bring Trend products to life across every customer touchpoint. We're looking for someone who's spent years on the tools and genuinely understands what professional tradespeople expect from their equipment. Someone who enjoys explaining why something works, not just what it does.
This role isn't about sitting behind a desk. It's about becoming the technical voice and face of the Trend brand, helping shape how our products are demonstrated, photographed, filmed and experienced by customers around the world.
Working closely with our Product Team, Marketing Team and Social Activation Specialist, you'll bridge the gap between technical product knowledge and engaging marketing, ensuring every customer interaction is accurate, authentic and built on genuine trade expertise.
Based at our Watford HQ, you'll also attend trade shows, exhibitions, filming locations and customer events, representing Trend wherever our products are being demonstrated.
WHAT YOU'LL BE DOING
- Appear in product demonstrations, tutorials, photography, videos and social media campaigns.
- Become the technical authority within the Marketing Team for Trend products, accessories and best practice.
- Work closely with the Product Team to understand new product developments and translate technical knowledge into customer-friendly content.
- Review marketing materials before publication to ensure technical accuracy and consistency.
- Support the creation of instruction manuals, installation guides, user guides, packaging copy and technical literature.
- Advise photographers, videographers, designers and content creators to ensure products are assembled, installed and demonstrated correctly.
- Demonstrate products using recognised trade techniques and professional best practice.
- Develop educational content that helps customers get the very best from Trend products.
- Work alongside our Social Activation Specialist to support influencer campaigns, providing technical guidance and ensuring product demonstrations are authentic and accurate.
- Support product launches through demonstrations, technical presentations and customer-facing content.
- Represent Trend at exhibitions, trade shows, distributor events and customer training sessions.
- Act as a trusted product ambassador for the Trend brand.
WHAT WE'RE LOOKING FOR
- A qualified carpenter with a recognised apprenticeship, City & Guilds, NVQ Level 3 or equivalent.
- At least eight years' practical experience working on site.
- Extensive experience using professional woodworking tools, accessories and machinery.
- A strong understanding of construction techniques, product application and industry best practice.
- Excellent communication and presentation skills.
- Comfortable presenting to audiences and appearing in videos, photography and social media content.
- The ability to explain technical information clearly to both experienced tradespeople and beginners.
- Strong interpersonal skills and confidence working across multiple departments.
- A willingness to travel throughout the UK and internationally.
It would also be advantageous if you have:
- Experience supporting photography, video production or content creation.
- Experience working alongside influencers or content creators.
- Experience testing products or benchmarking competitor products.
- Exhibition, public speaking or training experience.
WHAT WE OFFER
- Hybrid working (2 days per week at our Watford HQ)
- Ongoing training and development
- Opportunities to attend trade shows, workshops and international events
- The opportunity to become one of the technical faces of the Trend brand
- A supportive team where your knowledge and expertise will directly influence how customers experience our products
WHY THIS ROLE MATTERS
Every product tells a story.
As our Product Experience Specialist, you'll help ensure that story is accurate, authentic and genuinely useful to the people who rely on our tools every day.
Whether you're demonstrating a new router, supporting an influencer on location, reviewing product content or helping launch the next innovation, you'll play a vital role in bringing Trend products to life.
If you're passionate about craftsmanship, enjoy sharing your knowledge and want to influence how thousands of tradespeople discover and use our products, we'd love to hear from you.
Product Experience Specialist in Watford employer: Trend Tool Technology
Trend Tool Technology is an excellent employer for creative individuals looking to make an impact in the social media landscape. With a supportive team culture, hybrid working options, and opportunities for ongoing training and development, employees can thrive while contributing to a brand that inspires the next generation of tradespeople. Located in Watford, the role offers unique experiences at trade shows and industry events, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Product Experience Specialist in Watford
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Product Experience Specialist in Watford
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Trend Tool Technology's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Trend Tool Technology. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Trend Tool Technology
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Trend Tool Technology.
