German Speaking Customer Service Adviser

German Speaking Customer Service Adviser Location: High Wycombe, Buckinghamshire Working pattern: Office-based 4 days per week, 1 day working from home Job type: Full-time, Permanent About the Customer Service Adviser role TREND Networks is looking for a fluent German-speaking Customer Service Adviser to join our Customer Service team in High Wycombe. This is a varied international customer service role with particular responsibility for supporting our customers across the DACH region (Germany, Austria and Switzerland). You will take ownership of customer enquiries and orders from start to finish, providing a responsive, accurate and professional service while working closely with colleagues across Customer Service, Sales, Logistics and Technical teams. If you enjoy building relationships with customers, solving problems and making sure things get done properly, this could be a great opportunity to join an established international business. What Customer Service Adviser will be doing * Taking day-to-day ownership of customer service activity for the DACH region * Processing, revising, expediting and confirming customer orders accurately and on time * Proactively managing open orders and keeping customers updated * Responding to customer enquiries by email and telephone * Providing information on stock availability, orders, promotions and other customer queries * Processing returns, repairs and ca...