At a Glance
- Tasks: Provide innovative solutions to complex technical issues and support clients with Trend Micro products.
- Company: Join TrendAI™, a leader in AI security, fostering collaboration and innovation.
- Benefits: Competitive salary, diverse culture, career growth, and opportunities for professional development.
- Other info: Dynamic work environment with opportunities for travel and hands-on experience.
- Why this job: Make a real impact in cyber security while shaping a safer AI-powered future.
- Qualifications: Enthusiasm for learning, experience in cyber security, and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
Responsibilities:
- Provide solutions to complex technical issues in the pre-sales capacity.
- Provide Proof of Concept service to pre-sales customers and help clients with planning and implementation of Trend Micro software products.
- Channel feature requests to Product Management to enhance Trend Micro products with new features that address customer needs.
- Participate in alliance projects including building vendor and customer relationships.
- Participate in Trend Micro beta testing programs including internally testing products in alpha and beta phase.
- Must be able to provide software/network troubleshooting on complex technical issues.
- Maintain and expand working knowledge of current and beta (non-released) Trend Micro products.
- Assist in development of the Knowledge Base.
- Provide product trainings upon request.
- Share best practices with other SEs to enhance the quality and efficiency of the other members.
- Contribute to building the SE Readiness Program and develop Subject Matter Expertise in assigned products and solutions.
- Must be able to travel regionally (about 30-35%) and perform sales presentations, marketing and user group events, and emergency on-site support to customer locations.
- Work in a fast-paced, high-pressure environment under minimal supervision to provide detailed technical knowledge of Trend Micro software products in the pre-sales context.
Qualifications:
We are looking for a candidate with drive, enthusiasm, a strong work ethic, and a desire to learn and develop their career within cyber security! If you are early in your career path, but have great experience within Cyber Security as an architect, developer, network or systems engineer, or similar, but interested in growing and developing a career in Sales Engineering, then we would love to hear from you!
We are also taking applications from more experienced Sales Engineers or Security Specialists who have:
- 3+ years SE experience and/or professional services experience.
- 3+ years’ experience in computer software or systems including security products (firewalls, antivirus, intrusion detection, content security).
- Experience working with multi-cloud environments such as AWS, Azure or GCP.
- 2+ years SOC or IR Experience an advantage.
Desirable Experience:
- Certified Ethical Hacker (CEH) Certification.
- CompTIA Security+ Certification.
- Certified Information System Security Professional (CISSP).
- Experience and understanding of Cloud architectures. AWS Certifications are preferred.
- Basic understanding of security incidents, network administration and management of security solutions including endpoint/server, web filtering, email filtering and IPS.
- Experience with Python, PowerShell, Bash.
- Ability to manage own time effectively is a requirement for success.
- Quick learner with desire to learn new tools and techniques.
- Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients.
At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.
Solutions Engineer employer: Trend Micro
At TrendAI™, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous learning opportunities and the chance to work with cutting-edge AI security technologies. Located in a dynamic environment, we offer a unique blend of professional development, diversity, and a supportive atmosphere where your contributions help shape a safer AI-powered future.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer
✨Get Involved in the Cybersecurity Community
Dive into local and online cybersecurity meetups or forums. Engage with communities on platforms like Reddit or Discord, which often have dedicated channels for job opportunities and entry-level tips. Making yourself visible here can open doors we didn't even know existed!
✨Show Off Those Skills
Set up a GitHub profile where you can showcase any projects or contributions you’ve made, even if they’re just personal experiments. Potential employers love to see our work in action, and this is a great way to catch the eye of companies like Trend Micro while we’re still building our experience.
✨Leverage Online Courses & Certifications
Consider taking some recognised cybersecurity certifications, like CompTIA Security+ or Certified Ethical Hacker. These badges give us an edge and show our commitment to the field. Plus, many courses have job boards and networking opportunities that can lead to our first gig!
✨Apply Early and Often
Entry-level roles in cybersecurity can fill up quickly, so keep an eye on our website for open positions at Trend Micro. We should be ready to apply as soon as we see a role pop up. Tailor our applications to highlight relevant skills like problem-solving and attention to detail – these can set us apart!
We think you need these skills to ace Solutions Engineer
Some tips for your application 🫡
Show off your technical skills:In the cybersecurity field, we love to see your technical know-how right from the get-go. Include any relevant coursework, certifications (like CompTIA Security+ or CEH), and tools you're familiar with. If you've dabbled in security protocols or have any hands-on experience with firewalls or threat analysis, make sure to highlight that!
Demonstrate your passion for cybersecurity:A cover letter is your chance to show your enthusiasm for cybersecurity—don’t hold back! Talk about why you’re excited about this career path, any personal projects you've been involved with, or security challenges you’ve taken on. It’s all about showing Trend Micro that you’re eager to learn and contribute.
Include relevant extracurricular activities:In entry-level applications, we appreciate seeing how you’ve engaged with the cybersecurity community. Mention any clubs, competitions (like Capture The Flag), or volunteer work related to cybersecurity. This will give us insight into your dedication to growing your skills beyond academic learning!
Keep it concise and tailored:We get it—writing about yourself can be tough. But for entry-level roles like Solutions Engineer at Trend Micro, we're looking for clarity and focus. Tailor your CV and application materials to highlight only what matters for this role. Avoid fluff and get straight to your strengths in the context of cybersecurity!
How to prepare for a job interview at Trend Micro
✨Know Your Cybersecurity Basics
Make sure you’re clued up on the essential concepts of cybersecurity, like encryption, firewalls, and malware. For an entry-level role like Solutions Engineer at Trend Micro, they might ask you practical questions to test your understanding of these topics, so brush up on the basics and maybe even run through some scenarios.
✨Familiarise Yourself with Tools
You’ll likely be working with various cybersecurity tools and platforms, so get comfortable with common ones like Wireshark and Metasploit. Mention any hands-on experience you have with these tools during your interview, as it shows you’ve taken the initiative to learn and apply your knowledge, which is key for an entry-level position.
✨Show Your Passion for Learning
Since this is an entry-level position, employers at Trend Micro will want to see your eagerness to learn. Prepare to discuss any certifications or online courses you've completed, as well as how you stay updated on the latest threats and trends in cybersecurity. This demonstrates your commitment to growing in the field.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. These might include how you'd respond to a phishing attempt or securing a network. Think through a few examples beforehand, so you can showcase your problem-solving skills and thought process, which are critical in cybersecurity.
