Tremco CPG UK manufactures high performance building materials to solve the complex challenges faced by today’s construction industry. With over 1,400 employees across Europe, we are committed to shaping a world where buildings and structures save energy, last longer and exceed sustainability benchmarks. We are looking for a passionate Customer Operations Administrator to join our Customer Service to more complicated requests where Tremco CPG are obliged to share digital data points for all materials. Work with the EU packaging and labels team and become the UK expert on the new Packaging and Waste laws in Europe, ensuring that the data is accurate and available to share with customers as and when needed. Complete trend analysis on Customer Service and Complaints data via systems such as Twilio, SAP and Sales force to highlight trends and improvement opportunities. Successful candidates will have the following: Proven experience in an administrative, customer operations, or office support role. Computer literate with intermediate Microsoft Office skills Experience working with SAP, Salesforce, Zendesk and Twilio is preferrable but not essential Excellent Communication skills (written and verbal) with a keen eye for attention to detail. Strong organisational skills and ability to manage multiple priorities Salary
Customer Operations Administrator employer: Tremco CPG UK
Tremco CPG UK is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With opportunities for remote support and training, employees can enjoy a flexible work environment while contributing to meaningful projects in fire protection. The company values innovation and provides comprehensive training sessions, ensuring that team members are well-equipped to excel in their roles and advance their careers.
