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- Tasks: Monitor parking areas, issue PCNs, and promote responsible parking.
- Company: Join Trellint, a community-focused organisation dedicated to public safety.
- Benefits: Full-time role with competitive pay and opportunities for professional growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: No prior experience needed; just a passion for helping others.
- Other info: Dynamic team environment with a focus on teamwork and continuous improvement.
The predicted salary is between 28800 - 43200 £ per year.
Monitor on-street and off-street parking areas using a moped, bicycle, or on foot, ensuring vehicles are parked in accordance with relevant regulations, and issue Penalty Charge Notices (PCNs) where non-compliance is identified, in line with local traffic orders.
Act as a visible and reassuring presence to encourage compliance, promoting responsible parking through positive public engagement and providing accurate, helpful advice on parking rules and facilities to residents and visitors.
Collect and record comprehensive evidence to support the issuance of PCNs, including writing clear and accurate reports, capturing photographic evidence, and maintaining notes in official records.
Identify and authorise the immobilisation or removal of vehicles in line with regulatory guidelines, where necessary to support enforcement operations or ensure public safety.
Regularly inspect pay and display machines, signage, and car park equipment, reporting faults, vandalism, or maintenance issues promptly to ensure continuous service and public accessibility.
Observe and report damaged or missing street furniture, unclear road markings, or suspicious vehicles, contributing to the upkeep and safety of the public realm.
Attend court hearings or tribunal proceedings where required, providing factual witness statements and supporting documentation when a PCN is formally challenged.
Collaborate with community safety partners such as Police Community Support Officers and local law enforcement, sharing relevant observations to address anti-social behaviour and support wider community safety initiatives.
Stay informed about changes in legislation, policies, and systems affecting parking enforcement, attending training sessions and continually developing professional knowledge relevant to the role.
Support the development of colleagues by providing guidance and informal mentoring, sharing knowledge and promoting a culture of continuous improvement and teamwork.
Carry out any additional duties commensurate with the role and grading, supporting the flexible delivery of service priorities across the team.
Operate in line with the company’s core values and professional standards, demonstrating integrity, accountability, and respect in all interactions with the public and colleagues, and contributing positively to the reputation of the service.
Civil Enforcement Officer employer: Trellint
Contact Detail:
Trellint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer
✨Tip Number 1
Get to know the local area like the back of your hand! Familiarise yourself with parking regulations and hotspots where issues often arise. This will not only help you in interviews but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Civil Enforcement Officer, you'll need to engage positively with the public. Try role-playing scenarios with friends or family to build your confidence in providing advice and handling tricky situations.
✨Tip Number 3
Network with current employees or others in the field. Reach out on LinkedIn or attend local community events to make connections. They might share insights about the role or even refer you for a position!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Civil Enforcement Officer
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you’re excited about being a Civil Enforcement Officer and how you can contribute to our team at Trellint.
Be Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforward communication, so get to the point while highlighting your relevant skills and experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific requirements of the Civil Enforcement Officer role. We love seeing how your background aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Trellint
✨Know Your Regulations
Familiarise yourself with local parking regulations and traffic orders. Being able to discuss specific rules and how they apply in various scenarios will show your understanding of the role and impress the interviewers.
✨Demonstrate Public Engagement Skills
Prepare examples of how you've positively engaged with the public in previous roles. Highlighting your ability to communicate effectively and provide helpful advice will be crucial, as this is a key part of the Civil Enforcement Officer role.
✨Showcase Your Attention to Detail
Bring along examples of clear and accurate reports or documentation you've created in the past. This will demonstrate your attention to detail, which is essential for collecting evidence and maintaining official records.
✨Be Ready for Scenario Questions
Expect scenario-based questions where you might need to explain how you'd handle specific situations, like dealing with non-compliant parkers or reporting maintenance issues. Practising these responses will help you feel more confident during the interview.
