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- Tasks: Enhance customer satisfaction through effective communication and order processing.
- Company: Global leader in polymer solutions with a friendly work atmosphere.
- Benefits: Attractive compensation, training opportunities, and a supportive team.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: High school diploma and preferably previous customer service experience.
- Other info: Great opportunities for training and personal development.
The predicted salary is between 30000 - 42000 £ per year.
A global leader in polymer solutions is seeking a Customer Service Representative in Hawarden to enhance customer satisfaction through effective communication and order processing. The candidate will efficiently handle inquiries, resolve issues, and track orders. With a focus on service excellence, the role requires a high school diploma, preferably with previous customer service experience in an industrial setting.
The company offers an attractive compensation package, a friendly work atmosphere, and opportunities for training and development.
Customer Service Specialist — Industrial Solutions in Hawarden employer: Trelleborg Sealing Solutions
Contact Detail:
Trelleborg Sealing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist — Industrial Solutions in Hawarden
✨Tip Number 1
Make sure you know the company inside out! Research their products and services, especially in the polymer solutions sector. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since the role focuses on effective communication, try role-playing common customer service scenarios with a friend. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and expectations. They might even give you tips on how to stand out during the interview process.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Customer Service Specialist — Industrial Solutions in Hawarden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially in an industrial setting. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can enhance customer satisfaction. We love seeing genuine enthusiasm for the role.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it’s through your writing style or examples of past experiences, let us know you can handle inquiries like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Trelleborg Sealing Solutions
✨Know Your Stuff
Before the interview, make sure you understand the company’s products and services, especially in the polymer solutions sector. Familiarise yourself with common customer service scenarios in an industrial setting so you can speak confidently about how you would handle them.
✨Showcase Your Communication Skills
Since effective communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully resolved customer issues in the past, highlighting your ability to listen and respond effectively.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve tackled challenges in customer service. Be ready to discuss how you approached these situations, what steps you took to resolve them, and the positive outcomes that followed. This will show your potential employer that you can think on your feet.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or the team you'll be working with. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
