Automotive Order & Customer Service Specialist

Automotive Order & Customer Service Specialist

Full-Time 30000 - 40000 € / year (est.) No home office possible
Trelleborg Sealing Solutions

At a Glance

  • Tasks: Manage customer orders and provide top-notch support in the automotive sector.
  • Company: Join Trelleborg Sealing Solutions, a leader in sealing technology.
  • Benefits: Enjoy a supportive work environment with opportunities for growth.
  • Other info: Be part of a dynamic team in a thriving industry.
  • Why this job: Make a real impact in a key role while enhancing customer satisfaction.
  • Qualifications: Experience in customer service and knowledge of IATF 16949 standards preferred.

The predicted salary is between 30000 - 40000 € per year.

Trelleborg Sealing Solutions in Solihull is seeking a Customer Service representative to ensure optimum support for our customers. You will handle order management and operational planning while acting as the primary contact for customers.

The ideal candidate will have commercial training and experience in the Automotive industry, particularly with IATF 16949 standards. Join us and make a lasting difference while working in a key role within our company.

Automotive Order & Customer Service Specialist employer: Trelleborg Sealing Solutions

At Trelleborg Sealing Solutions, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Located in Solihull, our team enjoys comprehensive benefits, ongoing professional development opportunities, and the chance to make a meaningful impact in the automotive industry. Join us to be part of a supportive environment where your contributions are recognised and rewarded.

Trelleborg Sealing Solutions

Contact Detail:

Trelleborg Sealing Solutions Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Automotive Order & Customer Service Specialist

Tip Number 1

Network like a pro! Reach out to folks in the automotive industry, especially those who have experience with IATF 16949 standards. A friendly chat can lead to valuable insights and even job leads.

Tip Number 2

Prepare for interviews by brushing up on your order management skills. Think about real-life examples where you've excelled in customer service and operational planning. We want you to shine!

Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at Trelleborg Sealing Solutions and make your application stand out!

Tip Number 4

Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. We believe a little extra effort goes a long way in landing that dream job.

We think you need these skills to ace Automotive Order & Customer Service Specialist

Customer Service
Order Management
Operational Planning
Commercial Training
Automotive Industry Knowledge
IATF 16949 Standards
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in the automotive industry, especially any work related to IATF 16949 standards. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team at Trelleborg Sealing Solutions. Let us know what makes you the perfect fit!

Showcase Your Order Management Skills:Since this role involves order management, be sure to mention any relevant experience you have in this area. We love seeing examples of how you've successfully handled customer orders in the past!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Trelleborg Sealing Solutions

Know Your Automotive Stuff

Make sure you brush up on your knowledge of the automotive industry, especially IATF 16949 standards. Being able to discuss these topics confidently will show that you’re not just familiar with the basics but also understand the specifics that matter to Trelleborg Sealing Solutions.

Master Order Management

Since the role involves order management, it’s crucial to demonstrate your understanding of the process. Prepare examples from your past experience where you successfully managed orders or resolved customer issues. This will highlight your practical skills and problem-solving abilities.

Customer-Centric Mindset

Trelleborg is looking for someone who can provide optimum support for customers. Think of scenarios where you went above and beyond for a customer. Be ready to share these stories during the interview to showcase your commitment to excellent customer service.

Ask Insightful Questions

Prepare some thoughtful questions about the company and the role. This shows your genuine interest in the position and helps you understand how you can contribute to the team. Questions about their customer service strategies or how they handle operational planning can be great conversation starters.