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For Companies At a Glance
- Tasks: Ensure customer satisfaction through communication, order processing, and issue resolution.
- Company: Global leader in polymer-based solutions with a diverse and innovative team.
- Benefits: Competitive compensation, training, and a supportive work environment.
- Why this job: Join a team shaping the future of the industry while enhancing your customer service skills.
- Qualifications: High school diploma, customer service experience, and technical understanding of manufacturing processes.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A global leader in polymer-based solutions seeks a Customer Service Representative in Hawarden, UK. You will ensure customer satisfaction through communication, order processing, and resolving issues.
Ideal candidates possess:
- a high school diploma
- experience in customer service
- a technical understanding of manufacturing processes
This role offers competitive compensation, training, and a supportive work environment. Become part of a diverse and innovative team shaping the future of the industry.
Industrial Customer Success Specialist in Hawarden employer: Trelleborg Marine & Infrastructure
Contact Detail:
Trelleborg Marine & Infrastructure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Industrial Customer Success Specialist in Hawarden
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer satisfaction, being able to articulate your thoughts clearly and confidently will set you apart. Try mock interviews with friends or use online resources to sharpen those skills.
✨Tip Number 3
Showcase your problem-solving abilities! Think of examples from your past experiences where you resolved issues effectively. This will demonstrate your capability to handle challenges in a customer service role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Industrial Customer Success Specialist in Hawarden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any technical knowledge you have about manufacturing processes. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer success and how you can contribute to our team. Keep it friendly and professional, and let us know what excites you about this opportunity.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly and effectively. Whether it's through your CV or cover letter, we want to see that you can engage with customers and resolve issues smoothly.
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our innovative team!
How to prepare for a job interview at Trelleborg Marine & Infrastructure
✨Know Your Stuff
Make sure you brush up on your knowledge of polymer-based solutions and manufacturing processes. Being able to discuss technical aspects confidently will show that you’re not just a people person, but also someone who understands the product inside out.
✨Customer Service Scenarios
Prepare for situational questions related to customer service. Think of specific examples from your past experiences where you resolved issues or improved customer satisfaction. This will demonstrate your problem-solving skills and ability to handle challenging situations.
✨Practice Active Listening
During the interview, show that you’re an active listener. Nod, maintain eye contact, and ask follow-up questions. This not only helps you understand the interviewer better but also shows that you value their input, which is crucial in a customer success role.
✨Show Enthusiasm for the Role
Express genuine interest in the position and the company. Research their values and recent projects, and be ready to share why you want to be part of their innovative team. A positive attitude can go a long way in making a lasting impression!
