Trek is recruiting a Service Lead for our St Albans shop. You’ll be the main point of contact for customers, leading the service team to deliver Trek hospitality and high-quality bike services.
As the operational lead, you’ll manage workflow, staffing, and performance metrics to create a positive environment for both staff and customers in-store. Join a brand that values growth, empathy, and exceptional service.
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Bike Shop Service Lead: Hospitality, Team & Ops in St Albans employer: trekbikes
At Trek, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions collaboration and personal growth. Located in Battersea, our team enjoys flexible working arrangements, generous family-friendly policies, and a strong commitment to equity and inclusion. With opportunities to work on the latest bike models and a focus on employee well-being through comprehensive benefits, including health support and discounts, joining Trek means becoming part of a passionate community dedicated to making a positive impact.
