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For Companies At a Glance
- Tasks: Engage with customers, provide expert advice, and create memorable cycling experiences.
- Company: Join Trek, a vibrant company passionate about cycling and community.
- Benefits: Enjoy 25 days leave, discounts on bikes, gym memberships, and more!
- Other info: Flexible hours, weekend availability needed, and opportunities for personal development.
- Why this job: Be part of a supportive team that values growth and customer connections.
- Qualifications: A positive attitude, great communication skills, and a love for hospitality.
The predicted salary is between 10 - 12 ÂŁ per hour.
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity—because fairness and inclusion matter to us. Together, we’ll achieve great things. Ready to start your journey with us?
We are currently recruiting for:
- Position: Sales Associate
- Location: Shrewsbury
- Job Type: Part Time – 8 hours per week – 1 day per week
We do need team members available when our customers visit the most—so weekend availability is important.
What you’ll do
This isn’t your typical retail role. As a Trek Sales Associate, you’ll be the friendly, knowledgeable first face customers meet when they walk through the door. You’ll help people explore the world of cycling, learn about some of the most innovative products in the industry, and support customers in finding exactly what they need. Your role is all about creating warm, meaningful interactions. You’ll listen closely, understand each customer’s goals, and offer thoughtful recommendations that make their cycling journey even better. You’ll also build lasting relationships with riders in the community—many of whom will come back to see you because of the experience you have. Things move quickly, customers are curious, and teamwork is essential. What truly matters is your dedication to hospitality, your willingness to learn, and your desire to provide exceptional service. Whether you’re already a cycling expert or just excited to learn, we’ll support your growth every step of the way.
What you’ll bring to the team
- A positive, “happy to help” attitude and the desire to make each customer feel supported
- A warm, approachable manner with great listening skills and a passion for genuine hospitality
- Strong communication with both customers and teammates
- An interest in building long‑term customer relationships and creating your own client community
- A commitment to delivering an amazing experience for every rider who comes through our doors
If you don’t meet every requirement but feel you bring something valuable and unique, we would still love to hear from you. Please share in your cover letter why you believe you’re a great fit.
Benefits at Trek
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program
- 24/7 virtual GP services and counselling services
- Gym membership discounts and discounts on other health and wellbeing brands
- Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more
- Annual paid time off for charity work
- Death in service benefit
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.
If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!
Sales Associate in Shrewsbury employer: Trek
Contact Detail:
Trek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Shrewsbury
✨Tip Number 1
Get to know Trek's vibe! Before your interview, dive into their mission and values. Show them you’re not just another candidate but someone who genuinely connects with their passion for cycling and customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about creating warm interactions, think of examples where you've gone above and beyond for customers. Be ready to share those stories during your chat!
✨Tip Number 3
Flexibility is key! Make sure to highlight your availability, especially for weekends. Trek needs team members when customers are most active, so showing you can be there will definitely work in your favour.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Trek family!
We think you need these skills to ace Sales Associate in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Cycling: When you're writing your application, let your love for cycling shine through! Whether you're a seasoned cyclist or just starting out, share what excites you about the world of bikes and how you can bring that enthusiasm to our team.
Highlight Your Customer Service Skills: We’re all about creating warm, meaningful interactions with our customers. In your application, give examples of how you've provided exceptional service in the past. Show us that you have the 'happy to help' attitude we value!
Be Yourself: Don’t be afraid to let your personality come through in your application. We want to know who you are beyond your qualifications. Share your unique experiences and why you think you'd be a great fit for our team!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Trek
✨Know Your Cycling Stuff
Before the interview, brush up on your cycling knowledge. Familiarise yourself with Trek's products and the latest trends in the cycling world. This will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Hospitality Skills
Since the role is all about creating warm interactions, think of examples from your past experiences where you provided exceptional customer service. Be ready to share these stories during the interview to demonstrate your 'happy to help' attitude.
✨Be a Team Player
Trek values teamwork, so be prepared to discuss how you've collaborated with others in previous roles. Highlight any experiences where you supported your teammates or contributed to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role and the company. Ask about opportunities for growth, team dynamics, or how they foster a supportive environment. This shows you're genuinely interested in being part of their team.