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For Companies At a Glance
- Tasks: Engage with customers, provide expert advice, and create memorable cycling experiences.
- Company: Join Trek, a vibrant company passionate about cycling and customer service.
- Benefits: Enjoy discounts, gym memberships, and support for your well-being.
- Other info: Flexible part-time role with opportunities for personal and professional development.
- Why this job: Be part of a team that values growth, hospitality, and community connections.
- Qualifications: A positive attitude, great communication skills, and a passion for helping others.
The predicted salary is between 11 - 16 £ per hour.
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us.
We are currently recruiting for:
- Position: Sales Associate
- Location: Sheffield
- Job Type: Part Time – 24 hours per week - Fixed term contract from April 2026 until September 2026 – 6 months
We do need team members available when our customers visit the most—so weekend availability is important.
What you’ll do
This isn’t your typical retail role. As a Trek Sales Associate, you’ll be the friendly, knowledgeable first face customers meet when they walk through the door. You’ll help people explore the world of cycling, learn about some of the most innovative products in the industry, and support customers in finding exactly what they need. Your role is all about creating warm, meaningful interactions. You’ll listen closely, understand each customer’s goals, and offer thoughtful recommendations that make their cycling journey even better. You’ll also build lasting relationships with riders in the community—many of whom will come back to see you because of the experience you have. Things move quickly, customers are curious, and teamwork is essential. What truly matters is your dedication to hospitality, your willingness to learn, and your desire to provide exceptional service. Whether you’re already a cycling expert or just excited to learn, we’ll support your growth every step of the way.
What you’ll bring to the team
- A positive, "happy to help" attitude and the desire to make each customer feel supported
- A warm, approachable manner with great listening skills and a passion for genuine hospitality
- Strong communication with both customers and teammates
- An interest in building long‑term customer relationships and creating your own client community
- A commitment to delivering an amazing experience for every rider who comes through our doors
If you don’t meet every requirement but feel you bring something valuable and unique, we would still love to hear from you. Please share in your cover letter why you believe you’re a great fit.
Benefits at Trek
- Accrued annual leave, to be calculated when start
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program
- 24/7 virtual GP services and counselling services
- Gym membership discounts and discounts on other health and wellbeing brands
- Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more
- Annual paid time off for charity work
- Death in service benefit
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.
If you like wild growth and working with happy, enthusiastic overachievers, you’ll enjoy your career with us.
Sales Associate in Sheffield employer: Trek
Contact Detail:
Trek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Sheffield
✨Tip Number 1
Get to know Trek and its products inside out! When you walk into that interview, show your passion for cycling and the brand. Share your thoughts on their latest bikes or accessories – it’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about creating warm interactions, think of scenarios where you’ve helped someone or made a customer’s day. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your commitment to teamwork! Trek values collaboration, so be prepared to discuss how you’ve worked well with others in the past. Highlight any experiences where you’ve supported teammates or contributed to a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Trek family. Let’s get you on that team!
We think you need these skills to ace Sales Associate in Sheffield
Some tips for your application 🫡
Show Your Passion for Cycling: When you're writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for bikes and how it connects to the role. We want to see that you’re genuinely excited about helping others discover the joy of cycling.
Be Personable and Approachable: Remember, this role is all about creating warm interactions with customers. Use a friendly tone in your cover letter and CV. Show us that you have a 'happy to help' attitude and that you can connect with people easily. We’re looking for someone who can make every customer feel valued!
Highlight Your Team Spirit: Teamwork is key at Trek, so don’t forget to mention your experience working in teams. Whether it’s in retail or another setting, share examples of how you’ve collaborated with others to achieve goals. We want to know how you contribute to a positive team environment!
Tailor Your Application: Make sure to customise your application for the Sales Associate position. Refer to the job description and align your skills and experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team. Apply through our website to make it official!
How to prepare for a job interview at Trek
✨Know Your Cycling Stuff
Familiarise yourself with Trek's products and the cycling industry. Being able to discuss the latest bikes or accessories will show your passion and knowledge, which is key for a Sales Associate role.
✨Showcase Your Hospitality Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to help someone, as this aligns perfectly with Trek's commitment to hospitality.
✨Be Ready to Build Relationships
Think about how you can create lasting connections with customers. Be prepared to discuss your approach to building rapport and how you would encourage repeat visits from customers.
✨Demonstrate Team Spirit
Since teamwork is essential at Trek, come ready to share experiences where you collaborated effectively with others. Highlight your communication skills and how you contribute to a positive team environment.