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- Tasks: Help customers find their perfect bike and create memorable experiences.
- Company: Join Trek, a certified Great Place to Work with a passion for cycling.
- Benefits: Enjoy 25 days leave, discounts, gym memberships, and more!
- Other info: Flexible hours and opportunities for personal growth in a dynamic environment.
- Why this job: Be part of a fun team that values hospitality and customer relationships.
- Qualifications: Positive attitude, great communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity—because fairness and inclusion matter to us. Together, we’ll achieve great things. Ready to start your journey with us?
We are currently recruiting for:
- Position: Sales Associate
- Location: Poole
- Job Type: Full Time, will consider part time.
We need our team in stores when our customers need us the most, this typically is over the weekend.
What you’ll do: First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry-on meaningful relationships with riders in your community. The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.
What you’ll bring to the team:
- A positive, pitch-right-in attitude and motivation to help every customer find what they need
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Great communication with customers and teammates
- A desire to cultivate customer relationships and create your own client base
- A commitment to deliver the best possible cycling experience for each customer
If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!
Benefits here at Trek:
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program
- 24/7 virtual GP services and counselling services
- Gym membership discounts and discounts on other health and wellbeing brands
- Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more
- Annual paid time off for charity work
- Death in service benefit
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.
If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!
Sales Associate in Poole employer: Trek
Contact Detail:
Trek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Poole
✨Tip Number 1
Get to know Trek! Before your interview, dive into our brand, products, and values. Show us you’re passionate about cycling and how you can contribute to our mission of getting more people on bikes.
✨Tip Number 2
Practice your hospitality skills! Think of examples where you’ve gone above and beyond for customers. We want to see that you can create a warm and welcoming environment, even on the busiest days.
✨Tip Number 3
Be ready to chat! During the interview, we’ll want to hear how you’d engage with customers. Prepare to discuss how you’d assess their needs and make thoughtful recommendations based on what they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at Trek!
We think you need these skills to ace Sales Associate in Poole
Some tips for your application 🫡
Show Your Passion for Bikes: When you're writing your application, let your love for cycling shine through! Whether you're a seasoned cyclist or just starting out, share what biking means to you and how it connects with our mission at Trek.
Highlight Your Hospitality Skills: Remember, we value great hospitality above all. In your application, give examples of how you've gone the extra mile for customers in the past. This will show us that you have the right attitude to fit into our team!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your cover letter. Share your unique experiences and how they make you a great fit for our Sales Associate role.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Trek
✨Know Your Bikes
Even if you're not a cycling expert, do some research on Trek's products and the cycling industry. Familiarise yourself with popular bike models and accessories. This will show your enthusiasm and willingness to learn, which is exactly what they value.
✨Showcase Your Hospitality Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer. Trek is all about hospitality, so demonstrating your ability to connect with people will set you apart.
✨Emphasise Teamwork
Trek values a team mentality, so be ready to discuss how you've worked effectively in a team before. Share stories that highlight your communication skills and how you support your teammates, especially during busy times.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about their training programmes or how they foster a supportive work environment. This shows your genuine interest in the role and the company culture.