At a Glance
- Tasks: Help customers find their perfect bike and create lasting relationships in the cycling community.
- Company: Join Trek, a vibrant company passionate about cycling and customer service.
- Benefits: Enjoy 25 days annual leave, discounts, health support, and flexible working options.
- Other info: Opportunities for personal development and a commitment to equity and inclusion.
- Why this job: Be part of a fun team that values growth, hospitality, and making a difference.
- Qualifications: A positive attitude, great communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity—because fairness and inclusion matter to us. Together, we’ll achieve great things. Ready to start your journey with us?
We are currently recruiting for:
- Position: Sales Associate
- Location: Milton Keynes
- Job Type: Full Time, Permanent
We need our team in stores when our customers need us the most, this typically is over the weekend.
What you’ll do
First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry-on meaningful relationships with riders in your community. The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.
What you’ll bring to the team:
- A positive, pitch-right-in attitude and motivation to help every customer find what they need
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Great communication with customers and teammates
- A desire to cultivate customer relationships and create your own client base
- A commitment to deliver the best possible cycling experience for each customer
If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!
Benefits here at Trek:
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program and counselling services
- 24/7 virtual GP services
- Healthcare cashback scheme
- Gym membership discounts and discounts on other health and wellbeing brands
- Annual paid time off for charity work
- Death in service benefit
- Cycle to work scheme
- Salary Sacrifice EV vehicle scheme
- Enhanced Family Friendly policies
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.
If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!
Sales Associate in Milton Keynes employer: Trek
Trek is an exceptional employer that prioritises employee well-being and growth, offering a vibrant work culture in Milton Keynes. With generous benefits such as 25 days of annual leave, flexible working opportunities, and a commitment to equity, we foster an environment where team members are encouraged to learn, develop, and build meaningful relationships with customers. Join us to be part of a passionate team dedicated to making cycling accessible and enjoyable for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Milton Keynes
✨Tip Number 1
Get to know Trek! Before your interview, dive into our brand, products, and values. Show us you’re passionate about cycling and customer service. It’ll help you stand out and connect with our team.
✨Tip Number 2
Practice your hospitality skills! Think of examples where you’ve gone above and beyond for a customer. We love candidates who can demonstrate their commitment to creating great experiences.
✨Tip Number 3
Be ready to chat about teamwork! We thrive on collaboration, so come prepared with stories that highlight how you’ve worked well with others. It’s all about that all-for-one mentality!
✨Tip Number 4
Apply through our website! It’s the best way to get your application in front of us. Plus, it shows you’re serious about joining the Trek family. Let’s get you started on this exciting journey!
We think you need these skills to ace Sales Associate in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Bikes:When you're writing your application, let your love for cycling shine through! Whether you're a seasoned pro or just starting out, share what excites you about bikes and how you can help others enjoy them too.
Highlight Your Hospitality Skills:Remember, we value great hospitality above all. In your application, mention any experiences where you've gone the extra mile for customers. This will show us that you have the right attitude to fit into our team!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. Share your unique experiences and how they’ve shaped your approach to customer service.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Trek
✨Know Your Bikes
Even if you're not a cycling expert, it’s super helpful to brush up on some basic bike knowledge before your interview. Familiarise yourself with different types of bikes and their features. This shows your enthusiasm for the role and helps you connect with the team’s passion for cycling.
✨Show Off Your Hospitality Skills
Trek values great hospitality, so be ready to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or helped resolve a tricky situation. This will demonstrate your commitment to creating a positive experience for customers.
✨Emphasise Team Spirit
Since teamwork is crucial at Trek, come prepared to discuss how you work well with others. Share stories that highlight your ability to collaborate, support teammates, and contribute to a positive work environment. This will show that you’re a great fit for their all-for-one mentality.
✨Ask Thoughtful Questions
Prepare some questions that reflect your interest in the company and the role. You might ask about training opportunities, team dynamics, or how they measure success in the Sales Associate position. This not only shows your enthusiasm but also helps you gauge if Trek is the right fit for you.
