Trek Edinburgh is seeking a Service Lead to shape the service experience in-store. You’ll be the main contact for customers, delivering warmth, clarity, and confidence throughout every interaction.
You’ll lead your team with empathy, keep service orders organized, and ensure bikes are built and delivered with care. This is the operational spine of the store, empowering your team to deliver Trek’s hospitality and high standards daily.
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Edinburgh Service Lead - Customer Experience & Team Growth employer: Trek
Trek is an exceptional employer that prioritises employee well-being and growth, offering a vibrant work culture in Milton Keynes with flexible working options and enhanced family-friendly policies. As a Retail Marketing & Customer Care Coordinator, you'll enjoy a supportive environment where your contributions are valued, alongside benefits like generous annual leave, health and wellness discounts, and opportunities for community engagement. Join us to be part of a team that not only values fairness and inclusion but also empowers you to make a meaningful impact in the cycling industry.
