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- Tasks: Manage and maintain customer records with precision using specialist database systems.
- Company: Join a respected large company in Wrexham with a supportive team culture.
- Benefits: Competitive pay, stable hours, and a rewarding office environment.
- Why this job: Make a difference by ensuring accurate data management and providing excellent support.
- Qualifications: Experience in records administration and strong Microsoft Excel skills required.
- Other info: Office-based role with no remote work options; ideal for detail-oriented individuals.
The predicted salary is between 28 - 32 £ per hour.
Salary: £14.00 - £16.00 ph
Location: Wrexham, North Wales
Duration: Temporary, full-time hours, 4-5 months work
We are excited to be working on behalf of our client, a well-established and respected large company in Wrexham that employs several hundred people. They are now seeking a dedicated skilled Administrator to join their record and data department to provide essential support in maintaining accurate and efficient customer records.
THE ROLE
- Using specialist database systems to manage and administer people's records with precision and with the utmost care.
- Handling queries from customers and staff, both face-to-face at the service desk and via online channels, delivering friendly and effective support.
- Reviewing and updating data in line with regular data check reports to ensure accuracy and compliance.
- Assisting with registration programs and events and other activities as required.
- Adhering to established procedures and guidance when processing team functions and transactions.
YOU
- Proven experience in general records administration or similar data-handling work.
- A quick learner's mindset, with the ability to rapidly pick up new processes, systems, and ways of working.
- Strong proficiency in Microsoft Excel, including using it for tracking progress, updating records, and performing data checks/verification.
- Previous experience in front-line or customer-facing support roles with a high focus on admin type duties.
This is an office-based position that will see you in the office in Wrexham from 08:30 – 17:00 Monday to Thursday (early dart on a Friday), offering a stable and rewarding environment where your attention to detail makes a difference to colleagues. Our client cannot offer Work From Home (WFH). If you want WFH, this isn't the role for you.
Administrator in Wrexham employer: Trek Recruitment Ltd
Contact Detail:
Trek Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Wrexham
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which can be a game-changer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Administrator in Wrexham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in records administration and data handling. We want to see how your skills match the role, so don’t be shy about showcasing your proficiency in Microsoft Excel and any customer-facing roles you've had.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Administrator role. Share specific examples of how you've maintained accurate records and handled queries effectively in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills and experiences stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Wrexham. We can’t wait to hear from you!
How to prepare for a job interview at Trek Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of records administration and data handling. Familiarise yourself with the specific database systems mentioned in the job description, as well as Microsoft Excel. Being able to discuss your experience confidently will show that you're a quick learner and ready to hit the ground running.
✨Customer Service Skills Matter
Since this role involves handling queries from customers and staff, be prepared to share examples of your previous customer-facing experiences. Highlight how you've delivered friendly and effective support in the past, and think about how you can apply those skills in this new role.
✨Attention to Detail is Key
This position requires a keen eye for detail, especially when it comes to maintaining accurate records. During the interview, provide examples of how you've ensured accuracy in your previous roles. You might even want to mention any processes you've implemented to improve data integrity.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team you'll be working with, the specific database systems they use, or how success is measured in the role. It shows your genuine interest in the position and helps you determine if it's the right fit for you.
