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- Tasks: Provide high-level IT support and troubleshoot diverse systems for business clients.
- Company: Join a growing IT services provider in Flintshire, making a real impact in tech.
- Benefits: Enjoy a competitive salary, team events, and a day off for your birthday!
- Why this job: Perfect for problem-solvers eager to develop skills in a dynamic environment.
- Qualifications: Experience in IT support, strong troubleshooting skills, and proficiency in Microsoft products required.
- Other info: This is a fully onsite role with Monday to Friday hours for great work-life balance.
The predicted salary is between 24000 - 32000 £ per year.
3rd Line IT Technician / Third Line Support Location: Flintshire, UK Permanent Salary: £30,000–£40,000 pa Our client, a growing IT services provider based in Flintshire, is seeking a skilled and enthusiastic 3rd Line IT Technician / Third Line Support to join their team. This is a fantastic opportunity for an IT professional with a passion for problem-solving and project work to make a real impact while developing their skills and career in the ever-changing tech industry. ROLE The successful 3rd Line IT Technician candidate will provide high-level IT support to a range of business clients, working on diverse systems and projects. Delivering 3rd / third line IT support for business clients across various systems. Supporting Microsoft Exchange environments, both onsite and 365. Managing and troubleshooting Microsoft Server installations. Providing expertise in Microsoft 365 products and backup solutions. Handling advanced desktop support and resolving helpdesk queries. Diagnosing and troubleshooting a wide range of technical issues. Contributing to IT projects, including planning and implementation. YOU Previous experience in a similar IT support role, preferably supporting multiple businesses. Strong troubleshooting and fault-finding skills across diverse IT environments. Proficiency in Microsoft Exchange, Microsoft 365, and backup solutions. Advanced skills in desktop support, helpdesk queries, and onsite assistance. Confidence in project management and handling complex IT challenges. Benefits: This is a permanent, full-time role offering: A competitive salary of £30,000–£40,000 per year (depending on experience). Company benefits, including team events, on-site parking, a pension scheme, and a day off for your birthday. Monday to Friday working hours (8:30 AM – 5:30 PM), providing a great work-life balance. Please note: This is a fully onsite position based in Flintshire. Hybrid or remote working is not available. Interested in the 3rd Line IT Technician / Third Line Support role? If you’re ready to take the next step in your IT career and work on exciting projects with a dynamic team, apply today
3rd Line IT Technician employer: Trek Recruitment Ltd
Contact Detail:
Trek Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line IT Technician
✨Tip Number 1
Make sure to showcase your troubleshooting skills during the interview. Prepare specific examples of complex IT issues you've resolved in previous roles, especially those involving Microsoft Exchange and Microsoft 365.
✨Tip Number 2
Familiarize yourself with the latest trends and updates in Microsoft Server installations and backup solutions. Being knowledgeable about current technologies will demonstrate your commitment to staying ahead in the tech industry.
✨Tip Number 3
Highlight any experience you have with project management. Discuss how you've contributed to IT projects in the past, focusing on your role in planning and implementation to show your capability in handling complex challenges.
✨Tip Number 4
Since this position is fully onsite, emphasize your willingness and enthusiasm for working in a team environment. Share examples of how you've collaborated with colleagues to solve problems and improve IT services.
We think you need these skills to ace 3rd Line IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Microsoft Exchange and Microsoft 365. Emphasize your troubleshooting skills and any project management experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for problem-solving and your enthusiasm for the role. Mention specific projects or experiences that demonstrate your ability to handle complex IT challenges.
Highlight Relevant Skills: In your application, clearly outline your proficiency in desktop support and your experience with managing Microsoft Server installations. Use specific examples to illustrate your expertise.
Showcase Your Team Spirit: Since this role involves working with a dynamic team, mention any previous experiences where you collaborated effectively with others. Highlight your ability to contribute to team projects and support business clients.
How to prepare for a job interview at Trek Recruitment Ltd
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled complex IT issues in the past. Highlight your troubleshooting process and the tools you used to resolve problems, as this will demonstrate your capability in a 3rd Line IT Technician role.
✨Familiarize Yourself with Microsoft Products
Since the role requires expertise in Microsoft Exchange and Microsoft 365, make sure you brush up on these products. Be ready to answer questions about your experience with them and any challenges you've faced while using these systems.
✨Discuss Project Management Experience
The job involves contributing to IT projects, so be ready to talk about any project management experience you have. Share examples of projects you've worked on, your role in them, and how you ensured their successful completion.
✨Prepare for Technical Questions
Expect technical questions that assess your knowledge of advanced desktop support and helpdesk queries. Review common troubleshooting scenarios and be ready to explain your thought process when diagnosing issues.
