At a Glance
- Tasks: Engage with customers, provide expert advice, and create memorable cycling experiences.
- Company: Join Trek, a top-rated company known for its amazing culture and benefits.
- Benefits: Enjoy 25 days leave, discounts on bikes, and wellness perks.
- Other info: Flexible hours, opportunities for charity work, and a supportive environment.
- Why this job: Be part of a passionate team that values growth and community.
- Qualifications: A positive attitude, great communication skills, and a love for helping others.
The predicted salary is between 9.9 - 12.1 £ per hour.
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family‑friendly policies, and a commitment to equity—because fairness and inclusion matter to us. Together, we’ll achieve great things.
We are currently recruiting for:
- Location: Sheffield
- Job Type: Part Time – 16 hours per week across 2 days (will consider 24 hours per week across 3 days)
We do need team members available when our customers visit the most—so weekend availability is important.
What you’ll do
This isn’t your typical retail role. As a Trek Sales Associate, you’ll be the friendly, knowledgeable first face customers meet when they walk through the door. You’ll help people explore the world of cycling, learn about some of the most innovative products in the industry, and support customers in finding exactly what they need. Your role is all about creating warm, meaningful interactions. You’ll listen closely, understand each customer’s goals, and offer thoughtful recommendations that make their cycling journey even better. You’ll also build lasting relationships with riders in the community—many of whom will come back to see you because of the experience you have. Things move quickly, customers are curious, and teamwork is essential. What truly matters is your dedication to hospitality, your willingness to learn, and your desire to provide exceptional service. Whether you’re already a cycling expert or just excited to learn, we’ll support your growth every step of the way.
What you’ll bring to the team
- A positive, “happy to help” attitude and the desire to make each customer feel supported
- A warm, approachable manner with great listening skills and a passion for genuine hospitality
- Strong communication with both customers and teammates
- An interest in building long‑term customer relationships and creating your own client community
- A commitment to delivering an amazing experience for every rider who comes through our doors
If you don’t meet every requirement but feel you bring something valuable and unique, we would still love to hear from you.
Benefits at Trek
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program and counselling services
- 24/7 virtual GP services
- Healthcare cashback scheme
- Gym membership discounts and discounts on other health and wellbeing brands
- Annual paid time off for charity work
- Death in service benefit
- Cycle to work scheme
- Salary Sacrifice EV vehicle scheme
If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us! Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.
Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For. Learn more of why Trek is one of the top 100 Greatest Place to Work.
Sales Associate in Sheffield employer: Trek Bikes
Trek is an exceptional employer located in Edinburgh, offering a vibrant work culture that prioritises employee growth and well-being. With a strong commitment to equity and inclusion, we provide flexible working opportunities, generous benefits like 25 days of annual leave, and a supportive environment where team members are encouraged to learn and develop their skills. Join us to be part of a passionate team dedicated to making a positive impact through cycling.
