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For Companies At a Glance
- Tasks: Help customers find their perfect bike and create memorable experiences.
- Company: Join Trek, a certified Great Place to Work with a passion for cycling.
- Benefits: Enjoy 25 days annual leave, discounts, and wellness support.
- Why this job: Be part of a fun team that values hospitality and customer relationships.
- Qualifications: Positive attitude, great communication skills, and a willingness to learn.
- Other info: Opportunities for growth in a dynamic, supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! In the UK, we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023.
We are currently recruiting for:
- Location: Shrewsbury
- Job Type: Full Time
We need our team in stores when our customers need us the most, this typically is over the weekend.
What you’ll do:
First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in your community. The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.
What you’ll bring to the team:
- A positive, pitch-right-in attitude and motivation to help every customer find what they need
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Great communication with customers and teammates
- A desire to cultivate customer relationships and create your own client base
- A commitment to deliver the best possible cycling experience for each customer
If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!
Benefits here at Trek:
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program
- 24/7 virtual GP services and counselling services
- Gym membership discounts and discounts on other health and wellbeing brands
- Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more
- Annual paid time off for charity work
- Death in service benefit
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you. If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!
Sales Associate in Shrewsbury employer: Trek Bicycle
Contact Detail:
Trek Bicycle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Shrewsbury
✨Tip Number 1
Get to know Trek and its culture before your interview. Familiarise yourself with their products and values, so you can show off your enthusiasm for bikes and customer service. This will help you connect with the team and demonstrate that you're a great fit!
✨Tip Number 2
Practice your hospitality skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Trek values a warm, approachable manner, so be ready to share how you’ve made someone's day better.
✨Tip Number 3
Be prepared to ask questions during your interview. Show your curiosity about the role and the company. This not only demonstrates your interest but also helps you figure out if Trek is the right place for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Trek family. Don’t miss out on this awesome opportunity!
We think you need these skills to ace Sales Associate in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Bikes: When you're writing your application, let your love for cycling shine through! Whether you're a seasoned rider or just starting out, share what biking means to you and how it connects with our mission at Trek.
Highlight Your Hospitality Skills: We’re all about great customer service, so make sure to showcase any experience you have in hospitality. Talk about how you've gone the extra mile for customers in the past and how you can bring that same energy to our team.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Share your unique experiences and what makes you a great fit for our vibrant team at Trek.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application and hopefully welcome you to our awesome team!
How to prepare for a job interview at Trek Bicycle
✨Know Your Bikes
Even if you're not a cycling expert, do some homework on Trek's products and the cycling industry. Familiarise yourself with popular bike models and accessories. This will show your enthusiasm and willingness to learn, which is exactly what they value.
✨Showcase Your Hospitality Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer. Trek is all about hospitality, so demonstrating your ability to connect with people will set you apart.
✨Emphasise Teamwork
Trek values a team mentality, so be ready to discuss how you work well with others. Share experiences where you collaborated with teammates to achieve a common goal or helped out during busy times. This will highlight your commitment to being part of their community.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company culture. Ask about training opportunities, team dynamics, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if Trek is the right fit for you.
