Trek Bicycle in St Albans is seeking a Service Lead to shape the service experience in-store. You’ll be the main contact for customers, blending sales and service while guiding your team with empathy and accountability to deliver Trek’s hospitality.
You’ll manage service orders, maintain an organized workshop, and drive decisions on workflow, staffing and performance to help the shop grow.
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Service Lead - Bikes & Customer Experience Leader employer: Trek Bicycle
Trek Bicycle in St Albans is an exceptional employer, offering a vibrant work culture that prioritises customer experience and team collaboration. Employees benefit from ongoing training and growth opportunities within the cycling industry, all while being part of a supportive community that values service and relationship-building. With a focus on creating a welcoming atmosphere, Trek fosters a sense of belonging and purpose for its staff.
