At a Glance
- Tasks: Help customers find their perfect bike and create memorable experiences.
- Company: Join Trek, a passionate company dedicated to cycling and customer happiness.
- Benefits: Enjoy 25 days off, discounts on bikes, and health perks.
- Other info: Flexible working hours and a supportive environment for personal development.
- Why this job: Be part of a vibrant team that loves bikes and values your growth.
- Qualifications: Bring a positive attitude and a desire to help others.
The predicted salary is between 20000 - 25000 £ per year.
About the Company
Trek is a company that builds products we love, provides incredible hospitality to our customers, and works to get more people on bikes. We support our employees, encourage learning and growth, and offer flexible working, family‑friendly policies and a commitment to equity.
Location: Milton Keynes
Job Type: Full Time, Permanent
Job Overview
We need our team in stores when customers need us most, typically over the weekend. As a Trek Sales Associate, you’ll be on the frontlines helping people enjoy riding bikes. You’ll learn about our products, give thoughtful recommendations, and build meaningful relationships with riders in the community.
Responsibilities
- The pace is fast, the customers are curious, and a customer‑centric team mentality is essential.
- A hospitality mindset is valued; we prefer someone eager to learn over someone who thinks they know all the answers.
- You’ll treat customers, evaluate their needs, and exceed their expectations.
Qualifications
- A positive pitch‑right‑in attitude and motivation to help every customer find what they need.
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can, even on the toughest, busiest days.
- Excellent communication with customers and teammates.
- A desire to cultivate customer relationships and create your own client base.
- A commitment to delivering the best possible cycling experience for each customer.
If you don’t meet all the criteria but believe you have great value to add, let us know in a cover letter why your skillset is right for the role.
Benefits
- 25 days annual leave per year, plus bank holidays.
- Discounted employee purchase scheme on bikes, parts and accessories.
- 24/7 employee assistance program and counselling services.
- 24/7 virtual GP services.
- Healthcare cashback scheme.
- Gym membership discounts and discounts on other health and wellbeing brands.
- Annual paid time off for charity work.
- Death in service benefit.
- Cycle to work scheme.
- Salary Sacrifice EV vehicle scheme.
- Enhanced family friendly policies.
If you have any requirements for the recruitment or interview process, please mention them in your application and we will support you. If you like wild growth and working with enthusiastic overachievers, you'll enjoy your career with us.
Sales Associate in Milton Keynes employer: Trek Bicycle
Trek is an exceptional employer that prioritises employee well-being and growth, offering a vibrant work culture in Milton Keynes. With flexible working arrangements, generous benefits including 25 days of annual leave, and a commitment to equity, employees are empowered to thrive both personally and professionally while fostering meaningful connections with the cycling community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Milton Keynes
✨Tip Number 1
Get to know Trek's products inside out! Spend some time researching the bikes and accessories we offer. This way, when you chat with customers, you can provide them with thoughtful recommendations that show you genuinely care about their cycling experience.
✨Tip Number 2
Practice your communication skills! Whether it’s chatting with friends or role-playing with a family member, being able to engage warmly and listen actively will help you build those meaningful relationships with customers when you’re on the shop floor.
✨Tip Number 3
Show us your hospitality mindset! Think about times when you've gone above and beyond for someone. Bring those stories to your interviews to demonstrate how you can exceed customer expectations, even on the busiest days.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and ready to dive into the Trek community!
We think you need these skills to ace Sales Associate in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Bikes:When writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for bikes and how it connects to the role.
Highlight Your Hospitality Skills:Since we value a warm and approachable manner, make sure to showcase your customer service experience. Talk about times when you went above and beyond to help someone, especially in busy situations.
Be Authentic and Honest:If you don’t tick every box in the qualifications, don’t sweat it! Use your cover letter to explain why you think your unique skills and experiences make you a great fit for the Sales Associate role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Trek Bicycle
✨Know Your Bikes
Before the interview, brush up on your knowledge of Trek's products. Familiarise yourself with the different types of bikes they offer and their features. This will not only show your enthusiasm for the brand but also help you answer questions about how you can assist customers in finding the right bike.
✨Show Your Hospitality Skills
Since a hospitality mindset is key for this role, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your warm and approachable manner.
✨Emphasise Teamwork
Trek values a customer-centric team mentality, so be prepared to discuss how you work well with others. Share instances where you've collaborated with teammates to enhance customer experiences or solve problems together.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the company and the role. Ask about their approach to customer relationships or how they support employee growth. This not only shows your enthusiasm but also helps you gauge if Trek is the right fit for you.
