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- Tasks: Help customers find their perfect bike and create memorable experiences.
- Company: Join Trek, a certified Great Place to Work with a passion for cycling.
- Benefits: Enjoy 25 days leave, discounts, gym memberships, and more!
- Why this job: Be part of a fun team that values hospitality and customer relationships.
- Qualifications: Positive attitude, great communication skills, and a willingness to learn.
- Other info: Opportunities for growth in a dynamic, supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sounds sweet. Then come join us! In the UK, we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023.
We need our team in stores when our customers need us the most, this typically is over the weekend.
What you’ll do: First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in your community. The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.
What you’ll bring to the team:
- A positive, pitch-right-in attitude and motivation to help every customer find what they need
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Great communication with customers and teammates
- A desire to cultivate customer relationships and create your own client base
- A commitment to deliver the best possible cycling experience for each customer
If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!
Benefits here at Trek:
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program
- 24/7 virtual GP services and counselling services
- Gym membership discounts and discounts on other health and wellbeing brands
- Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more
- Annual paid time off for charity work
- Death in service benefit
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you. If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!
Sales Associate in Manchester employer: Trek Bicycle
Contact Detail:
Trek Bicycle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Trek's values and mission. Show us that you’re not just another candidate but someone who genuinely connects with our passion for cycling and customer service.
✨Tip Number 2
Practice your hospitality skills! Since we value great customer service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories during your chat with us!
✨Tip Number 3
Be ready to show your enthusiasm! Whether it’s about bikes or helping customers, let your excitement shine through. We love seeing candidates who are eager to learn and grow with us at Trek.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our awesome team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Associate in Manchester
Some tips for your application 🫡
Show Your Passion for Bikes: When you're writing your application, let your love for cycling shine through! Whether you're a seasoned rider or just starting out, share what biking means to you and how it connects with our mission at Trek.
Highlight Your Hospitality Skills: Remember, we value great hospitality above all. In your application, mention any experiences where you've gone the extra mile for customers. This will show us that you have the right attitude to fit into our team!
Be Yourself: We want to get to know the real you! Don’t be afraid to inject some personality into your cover letter. Share your unique story and why you think you'd be a great fit for our Sales Associate role.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Trek Bicycle
✨Know Your Bikes
Even if you're not a cycling expert, do some research on the latest bike models and accessories. Familiarise yourself with Trek's products and their unique features. This will show your enthusiasm for the role and help you connect with customers during the interview.
✨Showcase Your Hospitality Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. Trek values hospitality, so demonstrating your ability to create a warm and welcoming environment will set you apart.
✨Emphasise Teamwork
Trek is all about a customer-centric team mentality. Be ready to discuss how you've worked effectively in a team before. Share stories that highlight your communication skills and how you’ve collaborated with others to achieve a common goal.
✨Ask Thoughtful Questions
Prepare a few questions to ask your interviewers about the company culture, training opportunities, or what success looks like in the Sales Associate role. This shows your genuine interest in the position and helps you assess if Trek is the right fit for you.