At a Glance
- Tasks: Lead the service team, manage workflows, and ensure top-notch customer experiences.
- Company: Join Trek Bicycle, a leader in the cycling industry with a focus on hospitality.
- Benefits: Competitive pay, employee discounts, and opportunities for growth in a vibrant environment.
- Other info: Exciting role in a dynamic shop with a strong community focus.
- Why this job: Be part of a passionate team that loves bikes and values customer satisfaction.
- Qualifications: Experience in customer service and leadership skills are essential.
Trek Bicycle is seeking a Service Lead to be the primary service advisor in our Bath shop, blending service and sales while guiding the team to deliver Trek’s renowned hospitality. You will manage service workflows, costs, and orders, ensuring a smooth department operation.
You’ll engage with customers, lead the service staff, and drive KPI performance to guarantee top customer experiences and seamless bike builds and handovers to the sales floor.
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Service Centre Lead: Bikes & Customer Experience in Bath employer: Trek Bicycle
Trek Bicycle in Poole is an exceptional employer that fosters a vibrant work culture centred around passion for cycling and customer service. With generous benefits such as 25 days of annual leave, an employee discount scheme, and a 24/7 employee assistance program, we prioritise the well-being and growth of our team members, making it a rewarding place to build a career while inspiring others on their cycling journeys.
