At a Glance
- Tasks: Help customers find the perfect bike and create memorable experiences.
- Company: Join Trek, a top-rated company that values inclusivity and growth.
- Benefits: Enjoy 25 days leave, discounts, health perks, and flexible working.
- Other info: Opportunities for personal growth in a supportive environment.
- Why this job: Be part of a passionate team making cycling fun for everyone.
- Qualifications: Positive attitude, great communication, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.
When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity—because fairness and inclusion matter to us.
Together, we’ll achieve great things. Ready to start your journey with us?
Job Description
We are currently recruiting for:
- Position: Sales Associate
- Location: Milton Keynes
- Job Type: Full Time, Permanent
We need our team in stores when our customers need us the most, this typically is over the weekend.
What you’ll do
First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry-on meaningful relationships with riders in your community. The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.
What you’ll bring to the team:
- A positive, pitch-right-in attitude and motivation to help every customer find what they need
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Great communication with customers and teammates
- A desire to cultivate customer relationships and create your own client base
- A commitment to deliver the best possible cycling experience for each customer
If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!
Benefits here at Trek:
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program and counselling services
- 24/7 virtual GP services
- Healthcare cashback scheme
- Gym membership discounts and discounts on other health and wellbeing brands
- Annual paid time off for charity work
- Death in service benefit
- Cycle to work scheme
- Salary Sacrifice EV vehicle scheme
- Enhanced Family Friendly policies
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.
If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!
About Us
Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For.
Sales Associate employer: Trek Bicycle Corporation
Trek is an exceptional employer located in Milton Keynes, offering a vibrant work culture that prioritises employee growth and well-being. With generous benefits such as 25 days of annual leave, flexible working opportunities, and a commitment to equity and inclusion, Trek fosters an environment where team members are encouraged to learn, grow, and build meaningful relationships with customers. Join us to be part of a passionate team dedicated to making cycling accessible and enjoyable for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Trek. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your hospitality skills! Since Trek values great customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your commitment to creating fantastic customer experiences.
✨Tip Number 3
Show your enthusiasm for bikes! Even if you're not a cycling expert yet, express your eagerness to learn about the products and the cycling community. Trek loves passionate people, so let your excitement shine through when discussing your interest in bikes and how you can contribute to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Trek family. Don’t forget to highlight your unique skills and how they align with the role!
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for bikes and customer service. A bit of flair can make your application stand out!
Tailor Your Application:Make sure to tailor your application to the Sales Associate role. Highlight any relevant experience or skills that align with what we’re looking for, especially your hospitality skills and ability to connect with customers. It shows us you’ve done your homework!
Be Honest About Your Skills:If you don’t tick every box in the job description, that’s okay! Be honest about your skills and experiences in your cover letter. Tell us why you think you’d be a great fit for the team, even if you’re not a bike expert yet.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Trek Bicycle Corporation
✨Know Your Stuff About Bikes
Even if you're not a cycling expert, do some homework on Trek's products and the cycling industry. Familiarise yourself with popular bikes, accessories, and customer needs. This will show your enthusiasm and willingness to learn, which is key for a Sales Associate.
✨Show Off Your Hospitality Skills
Trek values fantastic hospitality, so be ready to demonstrate your warm and approachable manner during the interview. Think of examples from past experiences where you went above and beyond for a customer. This will highlight your commitment to creating great customer experiences.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. Be prepared to discuss how you would engage with customers and build relationships. Clear communication is essential in a fast-paced retail environment, so make sure you convey your thoughts effectively.
✨Emphasise Team Spirit
Trek is all about teamwork, so be ready to talk about your experiences working in a team. Share stories that showcase your ability to collaborate and support your colleagues, especially during busy times. This will demonstrate that you understand the importance of a customer-centric team mentality.
