At a Glance
- Tasks: Help customers find their perfect bike and create memorable experiences.
- Company: Join Trek, a certified Great Place to Work with a passion for cycling.
- Benefits: Enjoy 25 days leave, discounts on bikes, and wellness perks.
- Other info: Flexible part-time hours with opportunities for personal development.
- Why this job: Be part of a fun team that values your growth and customer relationships.
- Qualifications: Positive attitude, great communication skills, and a willingness to learn.
The predicted salary is between 10 - 13 £ per hour.
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality for our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sounds sweet. Then come join us!
In the UK, we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023.
Position: Sales Associate
Location: Battersea
Job Type: Part Time, 24 hours, 3 days
We need our team in stores when our customers need us the most, this typically is over the weekend.
What you’ll do
First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry-on meaningful relationships with riders in your community. The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.
What you’ll bring to the team:
- A positive, pitch-right-in attitude and motivation to help every customer find what they need
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Great communication with customers and teammates
- A desire to cultivate customer relationships and create your own client base
- A commitment to deliver the best possible cycling experience for each customer
If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!
Benefits here at Trek:
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program
- 24/7 virtual GP services and counselling services
- Gym membership discounts and discounts on other health and wellbeing brands
- Retail discount platform on high street and online brands
- Annual paid time off for charity work
- Death in service benefit
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.
If you like wild growth and working with happy, enthusiastic overachievers, you’ll enjoy your career with us!
Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.
Sales Associate employer: Trek Bicycle Corporation
Trek Bicycle Corporation is an outstanding employer located in Milton Keynes, offering a vibrant work culture that prioritises employee well-being and growth. With excellent benefits such as 25 days of annual leave, generous employee discounts, and wellness programmes, Trek fosters a supportive environment where team members can thrive while developing their skills in the cycling industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Get to know the company! Before your interview, dive into Trek's values and culture. Show us that you’re not just another candidate but someone who genuinely connects with our mission of getting more people on bikes.
✨Tip Number 2
Practice your hospitality skills! Since we value great customer service, think of examples from your past where you went above and beyond for a customer. We want to see that you can bring that warm, approachable manner to our team.
✨Tip Number 3
Be ready to chat about bikes! Even if you're not a cycling expert yet, show us your enthusiasm to learn. Ask questions during the interview about our products and express your eagerness to grow your knowledge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Trek family. Don’t miss out on this awesome opportunity!
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for bikes and customer service shine through. We want to see that you’re excited about helping others and being part of our team!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in hospitality or retail. We love seeing how your skills can translate into making our customers' experiences unforgettable.
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. If you don’t meet every requirement, share what unique qualities you bring to the table. We appreciate honesty and creativity!
Apply Through Our Website:For the best chance of joining our awesome team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at Trek Bicycle Corporation
✨Know Your Stuff About Bikes
Even if you're not a bike expert yet, do some homework on Trek's products and the cycling industry. Familiarise yourself with popular bikes, accessories, and customer needs. This will show your enthusiasm and willingness to learn during the interview.
✨Show Off Your Hospitality Skills
Trek values fantastic hospitality, so be ready to demonstrate your warm and approachable manner. Think of examples from past experiences where you went above and beyond for a customer. This will highlight your commitment to creating great customer experiences.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. Be prepared to discuss how you would engage with customers and build relationships. Clear communication is key in a fast-paced environment, so show them you can handle it!
✨Emphasise Team Spirit
Trek is all about teamwork, so come prepared to talk about your experiences working in a team. Share stories that showcase your ability to collaborate and support your teammates, especially during busy times. This will resonate well with their team-centric mentality.
