Sales Associate in Poole

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality for our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sounds sweet. Then come join us!

In the UK, we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023.

What you’ll do:

• This isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes.
• You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry-on meaningful relationships with riders in your community.
• The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge.
• We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all.
• If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.

What you’ll bring to the team:

• A positive, pitch-right-in attitude and motivation to help every customer find what they need.
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days.
• Great communication with customers and teammates.
• A desire to cultivate customer relationships and create your own client base.
• A commitment to deliver the best possible cycling experience for each customer.

If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!

Benefits here at Trek:

• 25 days annual leave per year, plus bank holidays.
• Discounted employee purchase scheme on bikes, parts and accessories.
• 24/7 employee assistance program.
• 24/7 virtual GP services and counselling services.
• Gym membership discounts and discounts on other health and wellbeing brands.
• Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more.
• Annual paid time off for charity work.
• Death in service benefit.

If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.

If you like wild growth and working with happy, enthusiastic overachievers, you’ll enjoy your career with us!

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.