At a Glance
- Tasks: Lead a dynamic bike shop team, ensuring top-notch service and customer satisfaction.
- Company: Join Trek Bath, a leading name in the cycling industry with a focus on hospitality.
- Benefits: Enjoy competitive pay, team discounts, and opportunities for personal growth.
- Other info: Fast-paced environment with plenty of opportunities to develop your career.
- Why this job: Be at the forefront of bike service while making a real difference in customers' experiences.
- Qualifications: Strong leadership skills and a passion for cycling are essential.
The predicted salary is between 30000 - 32000 £ per year.
Trek Bath is seeking a Service Lead to be the primary service advisor, bridging sales and service while leading the team to deliver Trek's hospitality.
You’ll engage with customers to recommend the right service, manage costs, and keep orders organized for a smooth operation.
You’ll drive workflow, KPI performance, and staff development in a fast-paced shop, ensuring top customer experiences and efficient service delivery.
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Service Lead: Bike Shop Ops & Team Leadership in Bath employer: Trek Bicycle Corporation
Trek Bicycle Corporation is an excellent employer that fosters a vibrant work culture centred around hospitality, learning, and community engagement. As a Cycling Shop Customer Experience Specialist in Sheffield, you will benefit from ongoing training opportunities and a supportive team environment that encourages personal growth while making a positive impact on the local cycling community.
