Service Lead: Bike Shop Ops & Team Leadership in Bath

Service Lead: Bike Shop Ops & Team Leadership in Bath

Bath Full-Time 30000 - 32000 £ / year (est.) No working from home possible
Trek Bicycle Corporation

At a Glance

  • Tasks: Lead a dynamic bike shop team, ensuring top-notch service and customer satisfaction.
  • Company: Join Trek Bath, a leading name in the cycling industry with a focus on hospitality.
  • Benefits: Enjoy competitive pay, team discounts, and opportunities for personal growth.
  • Other info: Fast-paced environment with plenty of opportunities to develop your career.
  • Why this job: Be at the forefront of bike service while making a real difference in customers' experiences.
  • Qualifications: Strong leadership skills and a passion for cycling are essential.

The predicted salary is between 30000 - 32000 £ per year.

Trek Bath is seeking a Service Lead to be the primary service advisor, bridging sales and service while leading the team to deliver Trek's hospitality.

You’ll engage with customers to recommend the right service, manage costs, and keep orders organized for a smooth operation.

You’ll drive workflow, KPI performance, and staff development in a fast-paced shop, ensuring top customer experiences and efficient service delivery.

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Service Lead: Bike Shop Ops & Team Leadership in Bath employer: Trek Bicycle Corporation

Trek Bicycle Corporation is an outstanding employer located in Milton Keynes, offering a vibrant work culture that prioritises employee well-being and growth. With excellent benefits such as 25 days of annual leave, generous employee discounts, and wellness programmes, Trek fosters a supportive environment where team members can thrive while developing their skills in the cycling industry.

Trek Bicycle Corporation

Contact Details:

Trek Bicycle Corporation Recruitment Team

We think you need these skills to ace Service Lead: Bike Shop Ops & Team Leadership in Bath

Customer Engagement
Service Advising
Cost Management
Order Organisation
Workflow Management
KPI Performance Monitoring
Team Leadership