Territory Retail Marketing & Customer Care Coordinator

Territory Retail Marketing & Customer Care Coordinator

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Trek Bicycle Corporation Ltd

At a Glance

  • Tasks: Coordinate retail marketing campaigns and manage customer inquiries for Trek's independent retailers.
  • Company: Join Trek Bicycle Corporation, a leader in the cycling industry with a passion for innovation.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for personal growth.
  • Other info: Exciting opportunity to work in a vibrant environment with a focus on teamwork.
  • Why this job: Be part of a dynamic team that prioritises customer satisfaction and supports local retailers.
  • Qualifications: Strong communication skills and a passion for customer service are essential.

The predicted salary is between 30000 - 40000 £ per year.

Trek Bicycle Corporation Ltd in the UK is seeking a Retail Marketing & Customer Care Coordinator to support Trek’s independent retailers and distributors across Slovenia, Croatia, the Baltics and selected CEE markets while also contributing to the UK+ subsidiary.

You will coordinate retail marketing campaigns, manage retailer inquiries, build relationships, track KPIs, handle customer service requests, and help deliver Trek U training and product launches with a strong customer-first mindset.

Territory Retail Marketing & Customer Care Coordinator employer: Trek Bicycle Corporation Ltd

Trek Bicycle Corporation Ltd is an excellent employer, offering a vibrant work culture in Poole where employees are encouraged to foster meaningful customer relationships and share their passion for cycling. With generous benefits such as 25 days of annual leave, employee discounts, and wellness programs, we prioritise the well-being and growth of our team members, making it a rewarding place to develop your career in the cycling industry.

Trek Bicycle Corporation Ltd

Contact Details:

Trek Bicycle Corporation Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Territory Retail Marketing & Customer Care Coordinator

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Trek Bicycle Corporation Ltd and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Trek Bicycle Corporation Ltd are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Trek Bicycle Corporation Ltd on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Trek Bicycle Corporation Ltd. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Territory Retail Marketing & Customer Care Coordinator

Retail Marketing
Customer Care
Relationship Building
KPI Tracking
Customer Service Management
Training Coordination
Product Launch Support

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Trek Bicycle Corporation Ltd. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Trek Bicycle Corporation Ltd:Show us that you’ve done your homework! In your application, briefly mention what you admire about Trek Bicycle Corporation Ltd’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Trek Bicycle Corporation Ltd

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Trek Bicycle Corporation Ltd will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Trek Bicycle Corporation Ltd, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.