At a Glance
- Tasks: Engage with customers, provide expert advice, and create memorable cycling experiences.
- Company: Join Trek, a top-rated company known for its inclusive culture and passion for cycling.
- Benefits: Enjoy 25 days leave, discounts, health perks, and a supportive work environment.
- Other info: Flexible hours, weekend availability needed, and opportunities for personal development.
- Why this job: Be part of a team that values growth, hospitality, and making a difference in the cycling community.
- Qualifications: A positive attitude, great communication skills, and a willingness to learn.
The predicted salary is between 9.9 - 12.1 £ per hour.
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees.
We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.
When you're on our team, you're supported, encouraged to learn and grow, and given plenty of opportunities to do so.
We invest in each other's success and grow together as a team.
We're proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity- because fairness and inclusion matter to us.
Together, we'll achieve great things.
Ready to start your journey with us?
Job Description
- We are currently recruiting for: Position: Sales
- Associate
- Job
Type: Part Time - 16 hours per week across 2 days.
We do need team members available when our customers visit the most- so weekend availability is important.
What you'll do
This isn't your typical retail role.
As a Trek Sales Associate, you'll be the friendly, knowledgeable first-faced customers who meet when they walk through the door.
You'll help people explore the world of cycling, learn about some of the most innovative products in the industry, and support customers in finding exactly what they need.
Your role is all about creating warm, meaningful interactions.
You'll listen closely, understand each customer's goals, and offer thoughtful recommendations that make their cycling journey even better.
You'll also build lasting relationships with riders in the community- many of whom will come back to see you because of the experience you have.
Things move quickly, customers are curious, and teamwork is essential.
What truly matters is your dedication to hospitality, your willingness to learn, and your desire to provide exceptional service.
Whether you're already a cycling expert or just excited to learn, we'll support your growth every step of the way.
- What you'll bring to the team
- A positive, "happy to help" attitude and the desire to make each customer feel supported
- A warm, approachable manner with great listening skills and a passion for genuine hospitality
- Strong communication with both customers and teammates
- An interest in building long-term customer relationships and creating your own client community
- A commitment to delivering an amazing experience for every rider who comes through our doors
Benefits at Trek
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program and counselling services
- 24/7 virtual GP services
- Healthcare cashback scheme
- Gym membership discounts and discounts on other health and wellbeing brands
- Annual paid time off for charity work
- Death in service benefit
- Cycle to work scheme
- Salary Sacrifice
- EV vehicle scheme
If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!
Trek is a place where you're valued for being you.
If you're really into bikes, that's great.
If you're not (yet), that's great too.
Because there's a lot more to Trek than bikes.
Every person has a unique history and life experience to bring to the table.
We respect that.
It's what makes us who we are.
Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For.
Learn more of why Trek is one of the top 100 Greatest Place to Work.
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Sales Associate employer: Trek Bicycle Corporation Ltd
At Trek, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. Located in Battersea, our team enjoys flexible working arrangements, generous benefits like 25 days of annual leave, and opportunities to engage in meaningful work that impacts the cycling community. With a commitment to employee well-being and development, Trek is the perfect place for passionate individuals to thrive and make a difference.
Contact Details:
Trek Bicycle Corporation Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Trek Bicycle Corporation Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Trek Bicycle Corporation Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Trek Bicycle Corporation Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Trek Bicycle Corporation Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Trek Bicycle Corporation Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Trek Bicycle Corporation Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Trek Bicycle Corporation Ltd!
