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- Tasks: Help customers find their perfect bike and create memorable experiences.
- Company: Join Trek, a certified Great Place to Work with a passion for cycling.
- Benefits: Enjoy 25 days leave, discounts on bikes, and wellness support.
- Other info: Flexible part-time hours with opportunities for growth and community impact.
- Why this job: Be part of a fun team that values hospitality and customer relationships.
- Qualifications: Positive attitude and eagerness to learn; bike knowledge is a plus.
The predicted salary is between 13 - 16 £ per hour.
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality for our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sounds sweet. Then come join us! In the UK, we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023.
We are currently recruiting for:
- Position: Sales Associate
- Location: Battersea
- Job Type: Part Time, 24 hours, 3 days
We need our team in stores when our customers need us the most, this typically is over the weekend.
What you’ll do:
First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in your community. The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.
What you’ll bring to the team:
- A positive, pitch-right-in attitude and motivation to help every customer find what they need
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Great communication with customers and teammates
- A desire to cultivate customer relationships and create your own client base
- A commitment to deliver the best possible cycling experience for each customer
If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!
Benefits here at Trek:
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program
- 24/7 virtual GP services and counselling services
- Gym membership discounts and discounts on other health and wellbeing brands
- Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more
- Annual paid time off for charity work
- Death in service benefit
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.
Sales Associate employer: Trek Bicycle Corporation Ltd
Contact Detail:
Trek Bicycle Corporation Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Get to know Trek! Before your interview, dive into our brand, products, and values. Show us you’re not just another candidate but someone who genuinely cares about cycling and our mission to get more people on bikes.
✨Tip Number 2
Practice your hospitality skills! We want to see how you interact with customers. Role-play with a friend or family member to nail down your approach to making every customer feel valued and understood.
✨Tip Number 3
Be ready to share your passion! Whether you’re a bike expert or just starting out, let us know what excites you about cycling. Your enthusiasm can set you apart from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at Trek!
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Show Your Passion for Bikes: When you're writing your application, let your love for cycling shine through! Whether you're a seasoned rider or just starting out, share what biking means to you and how it connects with our mission at Trek.
Highlight Your Hospitality Skills: Remember, we value great hospitality above all. In your application, mention any experiences where you've gone the extra mile for customers. This will show us that you have the right attitude to fit into our team!
Be Yourself: We want to get to know the real you! Don’t be afraid to inject some personality into your cover letter. Share your unique experiences and how they make you a great fit for the Sales Associate role.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Trek Bicycle Corporation Ltd
✨Know Your Bikes
Even if you're not a cycling expert, do some research on Trek's products and the cycling industry. Familiarise yourself with popular bike models and accessories. This will show your enthusiasm and willingness to learn, which is exactly what they value.
✨Showcase Your Hospitality Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer. Trek is all about hospitality, so demonstrating your ability to connect with people will set you apart.
✨Emphasise Teamwork
Trek values a customer-centric team mentality. Be ready to discuss how you've worked effectively in teams before. Share stories that highlight your communication skills and how you support your teammates, especially during busy times.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about their training process or how they foster relationships with customers. This shows your genuine interest in the role and helps you understand if Trek is the right fit for you.