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For Companies At a Glance
- Tasks: Help customers find their perfect bike and create memorable experiences.
- Company: Join Trek, a certified Great Place to Work with a passion for cycling.
- Benefits: Enjoy 25 days leave, discounts on bikes, gym memberships, and more.
- Why this job: Be part of a fun team that values hospitality and customer relationships.
- Qualifications: Positive attitude, great communication skills, and a willingness to learn.
- Other info: Flexible hours available; perfect for students looking to gain experience.
The predicted salary is between 20000 - 25000 £ per year.
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality for our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sounds sweet. Then come join us! In the UK, we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023.
We need our team in stores when our customers need us the most, this typically is over the weekend.
What you’ll do:
First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry-on meaningful relationships with riders in your community. The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.
What you’ll bring to the team:
- A positive, pitch-right-in attitude and motivation to help every customer find what they need
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Great communication with customers and teammates
- A desire to cultivate customer relationships and create your own client base
- A commitment to deliver the best possible cycling experience for each customer
If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!
Benefits here at Trek:
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program
- 24/7 virtual GP services and counselling services
- Gym membership discounts and discounts on other health and wellbeing brands
- Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more
- Annual paid time off for charity work
- Death in service benefit
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.
Sales Associate in Manchester employer: Trek Bicycle Corporation Ltd
Contact Detail:
Trek Bicycle Corporation Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Manchester
✨Tip Number 1
Get to know Trek and its products before your interview. Familiarise yourself with the latest bikes and accessories, so you can chat confidently about them. This shows your enthusiasm and helps you connect with the team!
✨Tip Number 2
Practice your hospitality skills! Think of ways to make customers feel welcome and valued. Role-play with a friend or family member to get comfortable with different scenarios you might face on the shop floor.
✨Tip Number 3
Show off your communication skills during the interview. Be clear and engaging when discussing your experiences. Remember, it’s all about building relationships, so let your personality shine through!
✨Tip Number 4
Apply through our website for the best chance of landing the job! It’s super easy, and we love seeing applications come directly from enthusiastic candidates like you. Don’t forget to highlight your eagerness to learn and grow with us!
We think you need these skills to ace Sales Associate in Manchester
Some tips for your application 🫡
Show Your Passion for Bikes: When you're writing your application, let your love for cycling shine through! Whether you're a seasoned rider or just starting out, share your enthusiasm and how it connects to the role. We want to see that you’re excited about helping others enjoy biking too!
Highlight Your Hospitality Skills: Since we value great hospitality, make sure to showcase any experience you have in customer service. Talk about times you've gone above and beyond for customers, as this will resonate with us. Remember, it's all about creating a fantastic experience for our riders!
Be Yourself: We’re looking for genuine people who can connect with our customers. Don’t be afraid to let your personality come through in your application. Share your unique story and what makes you a great fit for our team. Authenticity goes a long way!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our awesome team at Trek!
How to prepare for a job interview at Trek Bicycle Corporation Ltd
✨Know Your Bikes
Even if you're not a cycling expert, do some research on Trek's products and the cycling industry. Familiarise yourself with popular bike models and accessories. This will show your enthusiasm and willingness to learn, which is exactly what they value.
✨Showcase Your Hospitality Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer. Trek is all about hospitality, so demonstrating your ability to connect with people will set you apart.
✨Emphasise Teamwork
Trek values a team mentality, so be ready to discuss how you've worked effectively in a team before. Share stories that highlight your communication skills and how you support your teammates, especially during busy times.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about their training process for new associates or how they foster relationships with customers. This shows you're genuinely interested in being part of their team.