At a Glance
- Tasks: Engage with customers, provide expert advice, and create memorable cycling experiences.
- Company: Join Trek, a vibrant company passionate about cycling and customer service.
- Benefits: Enjoy 25 days leave, discounts on bikes, health perks, and flexible working.
- Other info: Opportunities for personal development and making a real impact in the cycling community.
- Why this job: Be part of a supportive team that values growth and community connections.
- Qualifications: A positive attitude, great communication skills, and a passion for hospitality.
The predicted salary is between 10 - 12 £ per hour.
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity—because fairness and inclusion matter to us. Together, we’ll achieve great things. Ready to start your journey with us?
We are currently recruiting for:
- Position: Sales Associate
- Location: Bracknell
- Job Type: Zero Hour
We do need team members available when our customers visit the most—so weekend availability is important.
What you’ll do:
This isn’t your typical retail role. As a Trek Sales Associate, you’ll be the friendly, knowledgeable first face customers meet when they walk through the door. You’ll help people explore the world of cycling, learn about some of the most innovative products in the industry, and support customers in finding exactly what they need. Your role is all about creating warm, meaningful interactions. You’ll listen closely, understand each customer’s goals, and offer thoughtful recommendations that make their cycling journey even better. You’ll also build lasting relationships with riders in the community—many of whom will come back to see you because of the experience you have. Things move quickly, customers are curious, and teamwork is essential. What truly matters is your dedication to hospitality, your willingness to learn, and your desire to provide exceptional service. Whether you’re already a cycling expert or just excited to learn, we’ll support your growth every step of the way.
What you’ll bring to the team:
- A positive, “happy to help” attitude and the desire to make each customer feel supported
- A warm, approachable manner with great listening skills and a passion for genuine hospitality
- Strong communication with both customers and teammates
- An interest in building long‑term customer relationships and creating your own client community
- A commitment to delivering an amazing experience for every rider who comes through our doors
If you don’t meet every requirement but feel you bring something valuable and unique, we would still love to hear from you. Please share in your cover letter why you believe you’re a great fit.
Benefits at Trek:
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program and counselling services
- 24/7 virtual GP services
- Healthcare cashback scheme
- Gym membership discounts and discounts on other health and wellbeing brands
- Annual paid time off for charity work
- Death in service benefit
- Cycle to work scheme
- Salary Sacrifice EV vehicle scheme
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.
If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!
Sales Associate in Bracknell employer: Trek Bicycle Corporation Ltd
Trek is an exceptional employer that prioritises employee well-being and growth, offering a vibrant work culture in Bracknell. With flexible working opportunities, generous benefits including a healthcare cashback scheme and annual paid time off for charity work, we foster an environment where team members are encouraged to learn and build meaningful relationships with customers. Join us to be part of a passionate team dedicated to making cycling accessible and enjoyable for everyone.
Contact Details:
Trek Bicycle Corporation Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Bracknell
✨Tip Number 1
Get to know Trek's vibe! Before your interview, dive into their culture and values. This way, you can show how your passion for cycling and customer service aligns with their mission. It’s all about making that connection!
✨Tip Number 2
Practice your people skills! Since the role is all about creating warm interactions, think of examples where you've gone above and beyond for customers. Share these stories during your chat to highlight your hospitality skills.
✨Tip Number 3
Be ready to show your enthusiasm for cycling! Whether you're a seasoned pro or just starting out, let your excitement shine through. Trek loves passionate team members, so don’t hold back on sharing your cycling journey.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Trek family. Let’s get you on that team!
We think you need these skills to ace Sales Associate in Bracknell
Some tips for your application 🫡
Show Your Passion for Cycling:When you're writing your application, let your love for cycling shine through! Whether you're a seasoned cyclist or just starting out, share your enthusiasm and how it connects to the role. We want to see that you’re excited about helping others discover the joy of biking.
Highlight Your Customer Service Skills:This role is all about creating warm, meaningful interactions with customers. Make sure to include examples of your previous experiences where you've gone above and beyond to help someone. We value a 'happy to help' attitude, so let us know how you embody that!
Be Yourself in Your Cover Letter:Your cover letter is your chance to show us who you are beyond your CV. Don’t be afraid to share what makes you unique and why you think you'd be a great fit for our team. If you have something special to offer, we want to hear about it!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need right there. Plus, it shows us you’re serious about joining our awesome team!
How to prepare for a job interview at Trek Bicycle Corporation Ltd
✨Know Your Cycling Stuff
Familiarise yourself with Trek's products and the cycling industry. Being able to discuss the latest bikes or accessories will show your passion and knowledge, which is key for a Sales Associate role.
✨Showcase Your Hospitality Skills
Prepare examples of how you've provided exceptional customer service in the past. Trek values genuine hospitality, so think about times when you went above and beyond to help someone.
✨Demonstrate Team Spirit
Since teamwork is essential at Trek, be ready to share experiences where you collaborated effectively with others. Highlight how you contribute to a positive team environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and customer interaction. Practice responding to scenarios where you need to listen to a customer's needs and provide tailored recommendations.
