Bike Shop Service Lead: Hospitality-Driven Leader

Bike Shop Service Lead: Hospitality-Driven Leader

Full-Time No working from home possible
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Trek Bicycle Corporation Ltd in St Albans is seeking a Service Lead to shape the service experience at our shop. You will be the main contact for customers, delivering warmth, clarity and confidence while guiding them to the right service at the right time.

You will lead with empathy and accountability, manage service orders, keep the workspace organized, and drive team performance to ensure Trek’s hospitality shines throughout the customer journey.

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Bike Shop Service Lead: Hospitality-Driven Leader employer: Trek Bicycle Corporation Ltd

At Trek, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. Located in Battersea, our team enjoys flexible working arrangements, generous benefits like 25 days of annual leave, and opportunities to engage in meaningful work that impacts the cycling community. With a commitment to employee well-being and development, Trek is the perfect place for passionate individuals to thrive and make a difference.

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Contact Details:

Trek Bicycle Corporation Ltd Recruitment Team