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- Tasks: Care for bikes, troubleshoot repairs, and build relationships with customers.
- Company: Join Trek, a certified Great Place to Work with a passion for cycling.
- Benefits: Enjoy 25 days leave, discounts on bikes, gym memberships, and more.
- Why this job: Be hands-on with the latest bike models and make a real difference.
- Qualifications: Self-motivated, great communication skills, and a love for learning.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound sweet? Then come join us!
In the UK, we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023.
What you’ll do:
- As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them.
- You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands-on brand-new models before they hit the sales floor.
- Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.
We’re looking for a teammate with:
- Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task.
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days.
- Top-notch communication skills.
- Impressive attention to detail and a love for tinkering ‘til you figure it out.
- Eagerness to learn the ins and outs of servicing bicycles.
- A desire to continually learn proper service methods and new technologies.
If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter why your skillset is right for the role!
Benefits here at Trek:
- 25 days annual leave per year, plus bank holidays.
- Discounted employee purchase scheme on bikes, parts and accessories.
- 24/7 employee assistance program.
- 24/7 virtual GP services and counselling services.
- Gym membership discounts and discounts on other health and wellbeing brands.
- Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more.
- Annual paid time off for charity work.
- Death in service benefit.
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.
Service Technician in Bath employer: Trek Bicycle Corporation Ltd
Contact Detail:
Trek Bicycle Corporation Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Bath
✨Tip Number 1
Get to know Trek! Research the company culture and values so you can show off your enthusiasm during interviews. We want to see that you’re genuinely excited about being part of our team!
✨Tip Number 2
Practice your customer service skills! As a Service Technician, you'll be interacting with bike owners regularly. Think of examples where you've gone above and beyond for customers and be ready to share those stories.
✨Tip Number 3
Show us your passion for bikes! Whether it’s tinkering with your own bike or helping friends with theirs, let your love for cycling shine through in your conversations. We want to see that you’re eager to learn and grow in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing benefits right there!
We think you need these skills to ace Service Technician in Bath
Some tips for your application 🫡
Show Your Passion for Bikes: When you're writing your application, let your love for bikes shine through! Share any personal experiences or stories that highlight your enthusiasm for cycling and how it connects to the role of a Service Technician.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your customer service skills and any technical experience you have with bikes. We want to see how you fit into our team!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for someone who’s approachable and friendly, so show us who you are and why you’d be a great fit for Trek!
Apply Through Our Website: For the best chance of joining our awesome team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming a Service Technician!
How to prepare for a job interview at Trek Bicycle Corporation Ltd
✨Know Your Bikes
Before the interview, brush up on your knowledge of different bike models and common repairs. Being able to discuss specific bikes and their maintenance will show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Trek values hospitality, so be ready to share how you've gone above and beyond to help customers, especially in challenging situations.
✨Demonstrate Your Willingness to Learn
Express your eagerness to learn new techniques and technologies related to bike servicing. Mention any relevant courses or self-study you've undertaken, as this will highlight your commitment to personal and professional growth.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared about the team culture, training opportunities, or the latest bike models. This shows your genuine interest in the position and helps you assess if Trek is the right fit for you.
