Bike Service Centre Lead β€” Customer Experience in Bath

Bike Service Centre Lead β€” Customer Experience in Bath

Bath Full-Time 24000 - 30000 Β£ / year (est.) No working from home possible
Trek Bicycle Corporation Ltd

At a Glance

  • Tasks: Lead the Service Centre, supervise mechanics, and ensure exceptional customer service.
  • Company: Join Trek Bicycle Corporation, a leader in the cycling industry.
  • Benefits: Full-time position with competitive pay and opportunities for growth.
  • Other info: Be part of a dynamic team in a thriving cycling community.
  • Why this job: Combine your passion for bikes with leadership to enhance customer experiences.
  • Qualifications: 3+ years in bicycle service, strong leadership, and planning skills.

The predicted salary is between 24000 - 30000 Β£ per year.

Trek Bicycle Corporation Ltd is seeking a Service Lead in Bath to run the store's Service Centre, supervise mechanics, and ensure top customer service.

The role combines service expertise with sales collaboration to deliver Trek’s hospitality and keep costs in check.

Applicants should have 3+ years in bicycle service, strong leadership, and excellent planning skills to drive efficiency and positive customer outcomes.

This is a full-time, on-site position.

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Bike Service Centre Lead β€” Customer Experience in Bath employer: Trek Bicycle Corporation Ltd

Trek Bicycle Corporation Ltd is an excellent employer, offering a vibrant work culture in Poole where employees are encouraged to foster meaningful customer relationships and share their passion for cycling. With generous benefits such as 25 days of annual leave, employee discounts, and wellness programs, we prioritise the well-being and growth of our team members, making it a rewarding place to develop your career in the cycling industry.

Trek Bicycle Corporation Ltd

Contact Details:

Trek Bicycle Corporation Ltd Recruitment Team

We think you need these skills to ace Bike Service Centre Lead β€” Customer Experience in Bath

Communication Skills
Problem-Solving Skills
Customer Service
Team Leadership
Adaptability
Operational Management
Flexibility