At a Glance
- Tasks: Lead the Service Centre, merging sales and service while guiding a passionate team.
- Company: Join Trek, a leading bike brand known for exceptional customer experience.
- Benefits: Competitive pay, employee discounts, and opportunities for growth in a vibrant environment.
- Other info: Exciting opportunity to shape customer experiences in a thriving bike shop.
- Why this job: Be part of a dynamic team that delivers top-notch service and hospitality.
- Qualifications: 3+ years in bicycle service and strong leadership skills required.
The predicted salary is between 24750 - 30250 £ per year.
Trek is recruiting for a Service Lead in Bath.
You will be the primary service advisor, merging sales and service while guiding a team to deliver Trek’s renowned hospitality and customer experience.
You’ll lead the Service Centre operations, manage workflow and staffing, and ensure efficient, high-quality service delivery that supports both service and sales goals. 3+ years in bicycle service is required.
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Service Center Lead, Bike Shop & Customer Experience in Bath employer: Trek
Trek is an exceptional employer, offering a vibrant work culture in the heart of Bath where passion for cycling meets outstanding customer service. Employees benefit from comprehensive training and growth opportunities, fostering both personal and professional development while being part of a team that prioritises collaboration and innovation. With a commitment to delivering unparalleled hospitality, Trek ensures that every team member feels valued and empowered to make a meaningful impact.
