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- Tasks: Lead a dynamic team, inspire excellence, and drive innovative strategies for our mini-golf venues.
- Company: Join Treetop, where we create extraordinary leisure experiences through immersive mini-golf.
- Benefits: Competitive salary, performance bonuses, wellbeing support, free food, and generous holiday allowance.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Be part of a mission to spread wonder and make every guest experience unforgettable.
- Qualifications: Strong leadership skills, a passion for hospitality, and a proactive mindset.
The predicted salary is between 36000 - 40000 £ per year.
Location: Salary: £36,000 - £40,000 per annum Contract: 11 months fixed term, 40 hours per week
A bit about us: At Treetop we're on a mission to spread wonder. Our immersive mini-golf destinations are like no other leisure experience. Through amazing detail, quality, storytelling and technology, we transport our guests to a world where ancient spirits stir, nature glows and where every moment is extraordinary. With six UK venues you won't catch us standing still. We're always thinking about how we can push the boundaries even further, bringing people together to enjoy themselves in new and surprising ways. Our focus is on attracting people who are aligned with our mission. A genuine love of great hospitality is a given. Our leaders take pride in their mindset, their presence, and the impact they create. They enjoy achieving results through collaboration, curiosity, and innovation. You'll be joining a close-knit team that supports one another to be the best we can be. Our rainforests are inclusive, and we welcome applications from people of all backgrounds.
We're looking for someone who will:
- Lead from the front, consistently setting and upholding high standards for both our guests and our team
- Inspire, motivate, and coach the team every day, role-modelling our values and behaviours with a growth mindset
- Own your recruitment, ensuring we attract and retain the right people for our business
- Have honest, respectful conversations with a let's solve it mindset, understanding individual needs and fostering a positive, high-trust workplace
- Be detail-focused, analytical, and proactive in managing performance, reporting on results, analysing trends, and implementing strategies that drive commercial success
- Plan ahead to create smooth, sustainable performance rather than peaks and troughs
- Celebrate progress regularly in a specific and authentic way, recognising that the journey matters as much as the outcome
What you'll get up to:
- Lead and inspire your team to shine in our key metrics and manage recruitment, onboarding, training and development
- Identify and implement new revenue strategies, analyse performance, and drive repeat visits and revenue per guest
- Oversee all business operations by managing budgets and expenses
- Use data to understand guest insights and collaborate with other departments
- Maintain high standards in all site areas, and be an expert in all aspects of the mini golf experience ensuring that guests receive the highest quality experience
What's in it for you?
- Range between £36,000 - £40,000 salary per annum
- Quarterly performance related bonus programme up to £7500 annually
- Access to our team wellbeing app to help promote mental health awareness and wellbeing in our teams
- Free food and hot drinks on duty
- Friends and family discounts on food, drink and mini golf off duty
- Company contribution pension
- 30 days holiday (including bank holidays)
- £20 Monthly Phone Allowance
If you're ready to join our mission, we'd love to hear from you.
Locations
General Manager in Newport, Wales employer: Treetop Golf
Contact Detail:
Treetop Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Newport, Wales
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to current employees at Treetop. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show your passion for hospitality! When you get the chance to meet potential employers or team members, let your enthusiasm shine through. Share your ideas on how to enhance guest experiences and demonstrate that you’re aligned with Treetop’s mission of spreading wonder.
✨Tip Number 3
Prepare for interviews by researching Treetop’s values and recent developments. Think about how your skills can contribute to their goals. Practise answering common interview questions, but also be ready to discuss how you’d handle specific challenges in a General Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Treetop family. Keep an eye on our careers page for the latest openings and updates!
We think you need these skills to ace General Manager in Newport, Wales
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for hospitality shine through! We want to see how you connect with our mission of spreading wonder and creating extraordinary experiences for our guests.
Be Authentic: Don’t be afraid to show your personality in your application. We’re all about being genuine and fostering a positive workplace, so let us know what makes you unique and how you can contribute to our close-knit team.
Highlight Your Leadership Skills: As a General Manager, you'll be leading from the front. Make sure to showcase your experience in inspiring and motivating teams, as well as any examples of how you've upheld high standards in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Treetop Golf
✨Know the Company Inside Out
Before your interview, dive deep into Treetop's mission and values. Understand their unique approach to hospitality and how they create immersive experiences. This will not only show your genuine interest but also help you align your answers with their core principles.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've inspired and motivated teams in the past. Highlight your ability to foster a positive workplace and how you’ve handled challenges with a 'let's solve it' mindset.
✨Bring Data-Driven Insights
Treetop values analytical thinking, so come armed with data-driven insights from your previous roles. Discuss how you've used performance metrics to drive success and implement strategies that have led to tangible results. This will demonstrate your proactive approach to managing performance.
✨Celebrate Team Successes
Talk about how you recognise and celebrate team achievements. Treetop appreciates a leader who values the journey as much as the outcome. Share examples of how you've celebrated progress in your previous roles, fostering a culture of appreciation and motivation.