At a Glance
- Tasks: Lead a vibrant team to create extraordinary guest experiences in our immersive mini-golf venues.
- Company: Join Treetop, where we blend hospitality with innovation in a fun environment.
- Benefits: Enjoy competitive pay, free food on duty, discounts, and a wellbeing app.
- Other info: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Be part of a mission to spread wonder and make every moment unforgettable.
- Qualifications: Passion for hospitality and a collaborative spirit are essential.
The predicted salary is between 26010 - 31790 £ per year.
Location: Salary: £13.65
Contract: 30 hours per week
A bit about us: At Treetop we’re on a mission to spread wonder. Our immersive mini-golf destinations are like no other leisure experience. Through amazing detail, quality, storytelling and technology, we transport our guests to a world where ancient spirits stir, nature glows and where every moment is extraordinary. With six UK venues you won't catch us standing still. We're always thinking about how we can push the boundaries even further, bringing people together to enjoy themselves in new and surprising ways. Fancy joining us?
Our focus is on getting the best people to join our mission. Top of our wish list are those with a love of great hospitality and who enjoy getting things done through collaboration and innovation. You’ll be joining a close-knit team that support each other to be the best we can be. Our rainforests are inclusive and we welcome applications from everyone.
We’re looking for someone who will:
- Be excited by our purpose, giving our guests the best experience and finding joy in making every moment extraordinary
- Be able to help manage the team on shift, role modelling our values and behaviours each and every day
- Be a person with a growth mindset, approaching learning as an opportunity to grow
What you’ll get up to:
- Managing shifts day to day to keep things running smoothly
- Managing team on shift to pre-empt guest patterns, and exceed guest expectations
- Encouraging team to give personal recommendations to guests, upselling and cross selling food and drink where possible
- Maintaining high standards across our jungle
We’re an equal opportunities employer which means we’re committed to building a workplace that welcomes and includes everyone. We believe in treating everyone fairly and making sure our practices are free from discrimination. If you need any reasonable adjustments during the recruitment process, please let us know.
What’s in it for you?
- Competitive salary
- Access to our team wellbeing app – to help promote mental health awareness and wellbeing in our teams
- Free food and hot drinks on duty
- Discounts on food, drink and mini golf off duty
- Company contribution pension
If you’re ready to join our mission, we’d love to hear from you.
Team Leader in Gateshead employer: Treetop Golf, Metrocentre, Newcastle
At Treetop, we pride ourselves on being an exceptional employer that fosters a collaborative and supportive work culture. As a Team Member, you'll enjoy a flexible 8-hour contract with competitive pay, performance bonuses, and access to industry-leading perks, all while working in an inclusive environment that values diversity. Join us in creating extraordinary experiences for our guests and take advantage of opportunities for personal growth and development as we expand across the UK.
Contact Details:
Treetop Golf, Metrocentre, Newcastle Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Gateshead
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Treetop Golf, Metrocentre, Newcastle and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Team Leader in Gateshead
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Treetop Golf, Metrocentre, Newcastle that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Treetop Golf, Metrocentre, Newcastle.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Treetop Golf, Metrocentre, Newcastle get a sense of who you are beyond your experience!
How to prepare for a job interview at Treetop Golf, Metrocentre, Newcastle
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Treetop Golf, Metrocentre, Newcastle and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
