At a Glance
- Tasks: Welcome customers, explain services, and manage payments in a fast-paced automotive environment.
- Company: Join the friendly team at Treeton Auto Services, where support and collaboration thrive.
- Benefits: Earn £25,000-£30,000, enjoy 28 days holiday, and get an extra day off for your birthday.
- Other info: Enjoy on-site parking and a genuinely friendly work atmosphere.
- Why this job: Be part of a supportive team and build your skills while delivering excellent customer service.
- Qualifications: Customer service experience and strong communication skills are essential; automotive knowledge is a plus.
The predicted salary is between 25000 - 30000 € per year.
We’re looking for a friendly, organised and customer-focused Service Advisor to join our team at Treeton Auto Services.
If you enjoy a fast-paced environment, working around cars, and take pride in delivering excellent customer service, you’ll fit right in with our team.
What you will be doing:
- Welcoming customers and understanding their service needs
- Explaining repairs and services clearly and honestly
- Preparing estimates and job quotations
- Handling payments accurately and professionally
- Recommending additional services where appropriate
- Working closely with technicians to ensure smooth workflow
- Ordering and managing parts
- Keeping accurate and up-to-date records
- Following up with customers to ensure satisfaction
What we are looking for:
- Customer service experience, preferably within an automotive environment
- Strong communication skills and a positive attitude
- Ability to stay organised and manage multiple tasks
- Confidence in upselling while maintaining customer trust
- Basic mechanical knowledge is helpful but not essential
- Experience with estimating or quoting is an advantage
What you will get:
- £25,000-£30,000 salary (depending on experience)
- Company pension
- On-site parking
- 28 days holiday (including bank holidays)
- An extra day off for your birthday
- A genuinely supportive and friendly team environment
At Treeton Auto Services, we take pride in what we do and the people we work with. It’s a place where you can build your skills, enjoy your work, and be part of a team that has each other’s backs.
If you’re looking for a stable role in a friendly, professional environment, we’d love to hear from you.
Service Advisor in Rotherham employer: Treeton Auto Services
At Treeton Auto Services, we pride ourselves on fostering a supportive and friendly work environment where our employees can thrive. As a Service Advisor, you will enjoy competitive pay, generous holiday allowances, and the opportunity to develop your skills in a fast-paced automotive setting. Join us to be part of a dedicated team that values excellent customer service and teamwork, all while enjoying the benefits of on-site parking and a company pension.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Rotherham
✨Tip Number 1
Get to know the company before your interview! Research Treeton Auto Services, their values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with customers, especially when it comes to explaining repairs or upselling services. We want you to shine in those moments!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a great conversation about your potential role as a Service Advisor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Advisor in Rotherham
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've made customers happy in the past, especially in an automotive setting!
Be Clear and Honest:When explaining your previous roles or experiences, be straightforward. We value honesty and clarity, just like you would when discussing repairs with a customer.
Keep It Organised:Your application should be well-structured and easy to read. Just like managing multiple tasks in a busy workshop, organisation is key to making a great impression!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Treeton Auto Services
✨Know Your Stuff
Familiarise yourself with the automotive services offered by Treeton Auto Services. Understand common repairs and customer concerns so you can speak confidently about them during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and maintained a positive attitude, as this is crucial for a Service Advisor role.
✨Practice Clear Communication
Since explaining repairs and services is key, practice articulating complex information in simple terms. You might even want to role-play with a friend to get comfortable with this aspect of the job.
✨Demonstrate Organisational Skills
Think of ways to showcase your ability to manage multiple tasks effectively. Bring up any tools or methods you use to stay organised, as this will show that you can handle the fast-paced environment at Treeton Auto Services.
