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- Tasks: Join our Front of House team to create unforgettable customer experiences.
- Company: Brewpoint is Bedford's go-to spot for craft beer, food, and fun events.
- Benefits: Enjoy 28 days holiday, discounts, free food on shifts, and a supportive culture.
- Why this job: Be part of a passionate team in a vibrant environment with growth opportunities.
- Qualifications: Previous hospitality experience and a love for food and beer are essential.
- Other info: We offer a fun culture and great prospects for career development.
Company Description Brewpoint is Bedford's predominant destination for drinkers and diners. Incorporating a bar, restaurant, brewery & tap room, shop and events space, allowing our guests to experience exceptional modern beer and beyond!
Position
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Requirements
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great teamwork in a fast-paced and pressurised environment
- A result-driven and ambitious individual keen to develop your career and grow with us
Other Information
We will offer you a great package:
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- Free food when on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- 30% dining discount of all managed houses
- Great working environment and great prospects!
Team Member employer: Treeleicester
Contact Detail:
Treeleicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with Brewpoint's menu and drink offerings before your interview. Being able to confidently discuss their products will show your enthusiasm and passion for food and beer, which is crucial for a Front of House role.
✨Tip Number 2
Highlight any previous experience in fast-paced environments during your conversations. Share specific examples of how you handled busy shifts or challenging customer interactions to demonstrate your ability to thrive under pressure.
✨Tip Number 3
Showcase your teamwork skills by discussing past experiences where you collaborated effectively with colleagues. Brewpoint values supportive team members, so emphasising your ability to work well with others will make you stand out.
✨Tip Number 4
Express your ambition to grow within the company. Brewpoint is looking for individuals who are keen to develop their careers, so sharing your long-term goals and how they align with the company's vision can leave a positive impression.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Brewpoint's values and offerings. Highlight your enthusiasm for their craft and how you can contribute to their mission of delivering exceptional customer experiences.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer-facing roles. Emphasise any previous front of house positions and specific skills that align with the job description, such as teamwork and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and beer, and your desire to be part of a supportive team. Mention specific examples of how you've delivered excellent customer service in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Treeleicester
✨Show Your Passion for Food and Beer
Make sure to express your enthusiasm for food and beer during the interview. Share any personal experiences or favourite dishes and drinks, as this will demonstrate your genuine interest in the role and align with the company's values.
✨Highlight Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Discuss specific situations where you went above and beyond to ensure a great experience for customers, as this is crucial for a Front of House position.
✨Demonstrate Teamwork Abilities
Be ready to talk about your experience working in a team environment. Highlight instances where you collaborated effectively with colleagues, especially in fast-paced settings, to show that you're a supportive and proactive team member.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and opportunities for growth. This shows your interest in the role and helps you determine if it's the right fit for you.
