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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage food service.
- Company: Join a fun, supportive team in a vibrant hospitality environment.
- Benefits: Enjoy competitive pay, 28 days holiday, discounts, and career development opportunities.
- Why this job: Be part of a dynamic culture with great prospects and a focus on teamwork.
- Qualifications: Passion for customer service and leadership skills are essential.
- Other info: Meals on duty and an employee assistance programme included.
What we will offer you in return:
- Competitive hourly salary
- 28 days holiday
- Company Pension scheme
- Retail and Beer discounts
- Refer a friend Bonus
- Meals on duty
- Employee assistance programme
- Benefits portal
- Career development programme
- Fun culture surrounded by a supportive team
- Great working environment and great prospects!
Your role as Team Leader / Supervisor:
We are looking for a talented, motivated and passionate Front of House Team Leader to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.
Team Leader duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Front of House Supervisor employer: Treeleicester
Contact Detail:
Treeleicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Familiarise yourself with the menu and drinks offerings before your interview. Being able to confidently discuss the items and make recommendations will show your passion for the role and impress the hiring team.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your past experiences where you successfully led a team or improved customer service. This will highlight your capability as a Front of House Supervisor.
✨Tip Number 3
Research the company culture and values. During your conversation, align your personal values with those of the company to show that you would be a great fit for their supportive team environment.
✨Tip Number 4
Prepare thoughtful questions to ask during the interview about career development opportunities and team dynamics. This shows your interest in growing with the company and being an engaged team member.
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and leadership roles. Emphasise any previous supervisory positions and specific achievements that demonstrate your ability to enhance the customer experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention why you are excited about the Front of House Supervisor role and how your skills align with the company's values and culture.
Highlight Relevant Skills: In your application, focus on key skills such as communication, teamwork, and problem-solving. Provide examples of how you've successfully led a team or improved customer satisfaction in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a supervisory role.
How to prepare for a job interview at Treeleicester
✨Show Your Passion for Customer Service
As a Front of House Supervisor, your enthusiasm for delivering exceptional customer experiences is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and how you motivate others. Discuss any challenges you've faced as a leader and how you overcame them, showcasing your proactive approach.
✨Know the Menu Inside Out
Familiarise yourself with the menu and drinks offerings before the interview. Being able to confidently recommend items will show your commitment to the role and impress your interviewers.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations or customer complaints. Think of examples from your past experiences where you successfully resolved issues, demonstrating your problem-solving skills.
