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- Tasks: Welcome guests and provide exceptional service in a vibrant restaurant environment.
- Company: Treehouse Manchester offers a playful dining experience with a modern twist and locally inspired cuisine.
- Benefits: Enjoy flexible hours, discounts, wellness programs, and opportunities for career advancement.
- Why this job: Join a caring team that values inclusivity and creativity while making guests feel special.
- Qualifications: Passion for food, previous hospitality experience, and a detail-oriented mindset are essential.
- Other info: Be part of a unique culture that encourages volunteerism and personal growth.
Grow with us... When restaurant guests at Treehouse Manchester arrive, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service and reflect a first glimpse of the brand's best self. We are currently seeking a Restaurant Host for our restaurants who understands (and values) the importance of superior service and leverages it to give guests an unforgettably warm and inspiring welcome.
Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. This is a perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience. Inside tip: Being attentive to the smallest details will ensure your success in this role.
About you
- Passionate about food & beverage and guest service with previous similar work experience.
- Basic knowledge of restaurant operations, a team player, hard worker, and detail-oriented.
- Is flexible and willing to meet the demands of a 24-hour operation.
About us
Within Treehouse Manchester, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights curated by celebrated local chefs Sam Grainger and Mary-Ellen McTague. There will be two restaurants, as well as a panoramic rooftop bar and a secret hideaway to explore. We are about playfulness and freedom.
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment
- Inclusive & equitable work environment for all
- Team Member recognition programs
- Pay it Forward: a day annually to volunteer & plus hotel organised volunteer opportunities throughout the year
- Earth day giving back activities.
- Cycle Schemes
- Mental Health Training and collaborators with So Lets Talk, Coin & Co & more
- Life Harmony: a refreshed look at agility working.
- Health & Wellness programs throughout the year
- Discounts across our properties and venues worldwide for all team members
- Paid Breaks for leaders.
- Enhance holidays- Up to 33 days for all
- Optional private medical schemes with optical and dental
- Paid sickness absence for all
- Increased pension scheme offering
- Career Advancement: We're growing rapidly and with growth comes advancement opportunities (around the globe)!
- Wagestream financial planning services
- Recommend a friend schemes
- Free food on shift in the best team heart-of-house spaces in Manchester.
It's 1 World. Creating a culture of inclusivity is our responsibility as human beings to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners. Starwood Hotels is an Equal Opportunity Employer.
Restaurant Host employer: Treehouse Manchester
Contact Detail:
Treehouse Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Host
✨Tip Number 1
Familiarise yourself with Treehouse Manchester's unique brand and values. Understanding their playful and caring culture will help you align your approach during interviews, showcasing how you can embody their ethos as a Restaurant Host.
✨Tip Number 2
Network with current or former employees of Treehouse Manchester. Engaging with them can provide insider insights about the role and the team dynamics, which can be invaluable when discussing your fit for the position.
✨Tip Number 3
Prepare to demonstrate your customer service skills in real-time scenarios. Practising how you would handle various guest interactions can help you stand out during any practical assessments or role-play exercises in the interview process.
✨Tip Number 4
Showcase your passion for food and beverage by staying updated on current trends and local culinary delights. Being able to discuss these topics enthusiastically can impress interviewers and highlight your genuine interest in the role.
We think you need these skills to ace Restaurant Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Treehouse Manchester is looking for in a Restaurant Host. Highlight your passion for guest service and any relevant experience you have in similar roles.
Tailor Your CV: Make sure your CV reflects your experience in hospitality and customer service. Emphasise any previous roles where you provided exceptional service, and include specific examples that demonstrate your attention to detail.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Treehouse Manchester and how you align with their values of care and playfulness.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role as a Restaurant Host.
How to prepare for a job interview at Treehouse Manchester
✨Show Your Passion for Service
Make sure to express your enthusiasm for guest service during the interview. Share specific examples of how you've gone above and beyond to make guests feel welcome in previous roles.
✨Highlight Attention to Detail
Since being attentive to the smallest details is crucial for this role, prepare to discuss instances where your attention to detail made a positive impact on a guest's experience.
✨Demonstrate Team Spirit
As a restaurant host, you'll be part of a team. Be ready to talk about your experiences working collaboratively with others and how you contribute to a positive team environment.
✨Familiarise Yourself with the Brand
Research Treehouse Manchester and its values before the interview. Understanding their culture and what they stand for will help you align your answers with their expectations and show that you're a good fit.
