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- Tasks: Be the first friendly face guests see and provide top-notch service.
- Company: Treehouse Manchester is all about playful, modern dining experiences with a focus on community.
- Benefits: Enjoy perks like flexible hours, health programs, discounts, and paid breaks.
- Why this job: Join a caring team that values inclusivity and offers growth opportunities in a fun environment.
- Qualifications: Passion for food, guest service experience, and attention to detail are key.
- Other info: Participate in volunteer activities and enjoy free meals during shifts!
The predicted salary is between 20000 - 30000 £ per year.
Grow with us… When restaurant guests at Treehouse Manchester arrive, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brands best self. Were currently seeking a Restaurant Host for our restaurants who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience.
Inside tip: Being attentive to the smallest details will ensure your success in this role
About you
Passionate about food & beverage and guest service and previous similar work experience.
Basic knowledgeable of restaurant operations, a team player, hard worker, and detail oriented.
Is flexible and willing to meet the demands of a 24-hour operation.
About us
Within Treehouse Manchester, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights curated by celebrated local chefs Sam Grainger and Mary-Ellen McTague. There will be two restaurants, as well as a panoramic rooftop bar and a secret hideaway to explore. We are about playfulness and freedom.
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment
- Inclusive & equitable work environment for all
- Team Member recognition programs
- Pay it Forward: a day annually to volunteer & plus hotel organised volunteer opportunities throughout the year
- Earth day giving back activities.
- Cycle Schemes
- Mental Health Training and collaborators with So Lets Talk, Coin & Co & more
- Life Harmony: a refreshed look at agility working.
- Health & Wellness programs throughout the year
- Discounts across our properties and venues worldwide for all team members
- Paid Breaks for leaders.
- Enhance holidays- Up to 33 days for all
- Optional private medical schemes with optical and dental
- Paid sickness absence for all
- Increased pension scheme offering
- Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
- Cycle Schemes
- Wagestream financial planning services
- Recommend and friend schemes.
- Free food on shift in the best team heart-of-house spaces in Manchester.
It's 1 World
Creating a culture of inclusivity is our responsibility as human beingsto each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.
SH Hotels and Resorts is an Equal Opportunity Employer.
AMRT1_UKCT
Host employer: Treehouse Manchester
Contact Detail:
Treehouse Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Show your passion for guest service during the interview. Share specific examples of how you've gone above and beyond to make guests feel welcome in previous roles. This will demonstrate that you truly understand the importance of creating a warm atmosphere.
✨Tip Number 2
Familiarize yourself with Treehouse Manchester's unique offerings and values. Being able to discuss how you align with their culture of playfulness and attention to detail will set you apart from other candidates.
✨Tip Number 3
Highlight your flexibility and ability to work in a fast-paced environment. Since this role requires adaptability, sharing experiences where you've successfully managed multiple tasks or adjusted to changing demands will be beneficial.
✨Tip Number 4
Demonstrate your knowledge of food and beverage trends. Being able to discuss current culinary delights or local favorites can show your enthusiasm for the industry and your readiness to engage with guests on these topics.
We think you need these skills to ace Host
Some tips for your application 🫡
Understand the Role: Take some time to really understand what it means to be a Host at Treehouse Manchester. Reflect on how your passion for food and beverage, as well as your guest service experience, aligns with their values.
Highlight Relevant Experience: In your application, make sure to highlight any previous experience in similar roles. Share specific examples of how you provided exceptional service and made guests feel welcome.
Showcase Your Personality: Since the role is about being a brand ambassador, let your personality shine through in your application. Use a warm and inviting tone that reflects your enthusiasm for creating memorable experiences for guests.
Pay Attention to Details: As mentioned in the job description, attention to detail is crucial. Ensure your application is free from errors and clearly formatted. This will demonstrate your commitment to excellence right from the start.
How to prepare for a job interview at Treehouse Manchester
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing exceptional guest service. Share specific examples from your previous experiences where you went above and beyond to make guests feel welcome and valued.
✨Emphasize Attention to Detail
Since the role requires being attentive to the smallest details, prepare to discuss how you ensure that every aspect of a guest's experience is perfect. Mention any relevant experiences where your attention to detail made a significant impact.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team environment. Discuss how you collaborate with colleagues to create a seamless dining experience for guests, and share any past experiences that showcase your teamwork skills.
✨Be Flexible and Adaptable
Given the 24-hour operation, it's important to show that you can adapt to changing situations. Prepare to talk about times when you had to adjust quickly to meet the demands of a busy restaurant environment.
