At a Glance
- Tasks: Lead the front office team and create unforgettable guest experiences at Treehouse, Manchester.
- Company: Join a vibrant hotel brand known for its caring culture and innovative service.
- Benefits: Enjoy competitive pay, health perks, discounts, and up to 33 days of holiday.
- Other info: Exciting career growth opportunities in a dynamic, fun environment.
- Why this job: Be the face of our hotel and make a real impact on guest satisfaction.
- Qualifications: 2+ years in Front Office Management, strong leadership, and communication skills required.
The predicted salary is between 30000 - 32450 £ per year.
The front office is the heart of every single one of our hotels. It’s the team who first greets guests when they step inside Treehouse, Manchester, attends to their every request, and introduces them to the brand. We're currently seeking an impossibly charismatic Front Office Manager at our Treehouse, Manchester.
Passionate about hotel operations and guest service with a minimum of 2 years’ experience working in a Front Office Management role, preferably within an upper upscale or luxury hotel environment. Committed to upholding brand standards, policies, and procedures while continuously seeking opportunities to enhance the guest experience.
Advanced knowledge of front office operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Proven ability to lead, motivate, and support front office team members to ensure consistent service excellence and operational efficiency. Excels in verbal and written communication, with the ability to interact professionally with guests, colleagues, and senior management. Is flexible and willing to meet the demands of a 24-hour operation.
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfilment and well-being.
- Team Member recognition programs
- Cycle Schemes
- Health & Wellness programs throughout the year
- Discounts across our properties and venues worldwide for all team members
- Paid Breaks for leaders
- Enhance holidays - Up to 33 days for all
- Optional private medical schemes with optical and dental
- Increased pension scheme offering
- Career Advancement: We’re growing rapidly and with growth comes advancement opportunities (around the globe)
- Wagestream financial planning services
- Free food on shift in the best team heart-of-house spaces in Manchester
We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.
Front Office Manager m/v in Manchester employer: Treehouse Hotels
Treehouse, Manchester is an exceptional employer that places a strong emphasis on guest service and team member engagement. With a culture rooted in care and thoughtfulness, employees enjoy numerous benefits including enhanced holidays, health and wellness programs, and career advancement opportunities within a rapidly growing company. The vibrant atmosphere of the hotel, complemented by unique amenities and a commitment to diversity, makes it a rewarding place to work for those passionate about hospitality.
