At a Glance
- Tasks: Lead talent development and enhance guest experiences in a dynamic hospitality environment.
- Company: Cairn Group, a leading UK hospitality company with over 60 years of expertise.
- Benefits: Competitive salary, bonuses, perks, and opportunities for career growth.
- Why this job: Shape the future of hospitality while championing values of respect, integrity, sustainability, and excellence.
- Qualifications: Experience in talent development and a recognised L&D qualification.
- Other info: Flexible location with a supportive team culture focused on learning and growth.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Hospitality Starts Here - Build Your Future with Cairn Group. Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn is a place where you can build a career you're proud of.
About the role... Leading the way on talent development in this Group role, you will work with the wider HR team, our partners, leaders and teams across the business to devise, embed, measure and continuously improve solutions that deliver skills, capability, and a leadership pipeline that powers great guest experiences. You will help to drive achieve best in class for our team members and guests by:
- Shaping our strategy
- Enhancing service and product knowledge
- Inspiring learning and growth
- Building future leaders
- Driving continuous improvement
You will champion our values - RISE: Respect, Integrity, Sustainability and Excellence - ensuring they are not just words, but behaviours that power exceptional team and guest experiences every day.
About you... You are naturally inquisitive, commercially aware and passionate about people. You are credible, calm under pressure and comfortable influencing at all levels of the organisation. You will bring:
- Significant experience in talent and L&D within a guest or service-led environment
- Strong practical expertise in talent development, leadership programmes and succession planning
- A track record of designing and delivering engaging, high-impact learning solutions
- Confidence using data and analytics to shape strategy and demonstrate ROI
- High emotional intelligence, empathy and sound judgement
- A collaborative mindset - you think "we", not "me"
- A growth mindset balanced with pragmatism and solutions-focus
- A recognised L&D qualification (CIPD Level 5/7 or equivalent experience)
- A clear commitment to your own continued professional development
Most importantly, you lead with values. You use Respect, Integrity, Sustainability and Excellence as your compass in everything you do.
About Us: Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits: Competitive salary + bonus + various perks + career growth
Location: This is a national role. We operate UK wide and offer a degree of flexibility on location, for the right candidate.
Talent & Development Manager employer: Treehouse Hotel London
Contact Detail:
Treehouse Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Talent & Development Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or an informal chat, let your passion for talent development shine through. Share your ideas on how to enhance guest experiences and demonstrate how you embody Cairn Group's values of Respect, Integrity, Sustainability, and Excellence.
✨Tip Number 3
Prepare for those tricky questions! Think about how you can use your experience in talent and L&D to tackle real-world challenges in hospitality. Practice your responses so you can confidently showcase your skills and insights during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Cairn Group family. Let’s build a future together!
We think you need these skills to ace Talent & Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Talent & Development Manager role. Highlight your achievements in talent development and leadership programmes, as this will show us you’re the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about hospitality and how your values align with ours - Respect, Integrity, Sustainability, and Excellence. Make it personal and engaging!
Showcase Your Data Skills: Since we value data-driven decisions, don’t forget to mention your experience with analytics in your application. Share examples of how you’ve used data to shape strategies or demonstrate ROI in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our Cairn Group family!
How to prepare for a job interview at Treehouse Hotel London
✨Know Your Values
Before the interview, take some time to really understand Cairn Group's values: Respect, Integrity, Sustainability, and Excellence. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your Experience
Prepare to discuss your significant experience in talent development and leadership programmes. Have concrete examples ready that highlight your ability to design and deliver engaging learning solutions, as well as how you've used data to shape strategies in previous roles.
✨Emphasise Collaboration
Cairn Group values a collaborative mindset, so be sure to highlight your ability to work well with others. Share stories that illustrate how you've successfully partnered with teams or leaders to drive improvements and achieve common goals.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions. Inquire about the current challenges the HR team faces in talent development or how they measure the success of their learning initiatives. This shows your genuine interest in the role and the company.
